Brenda R. Guerro
I have studied a lot about aol mail not receiving emails problem. Now I feel I can help you in troubleshooting this issue.
First of all, let me tell you about the root cause of this reason.
- Email Server Problem.
- Incorrect settings.
- Incoming emails have been blocked by filters.
These are the popular reason behind aol mail is not receiving email.
Let’s go ahead and fix them now.
- First of all, you should check the aol server status. it should be up and working fine. to ensure about server status, you may visit is aol down in united states?
If you see the server is down. don’t do anything. just wait until the server is up. Once the server will be up. your email will start working fine.
- Try to open your AOL email on a different device. Check if you are receiving emails there or not?
- If you are unable to receive emails on your account. it can due to the email filter problem. maybe you have created a filter into your aol account. that’s why the email are moving on some other folders such as junk folder or spam folder. so check them properly.