Kay N. Grijalva
Let’s try these things to fix the brother printer keeps saying offline problem.
Check network connection- Be sure about network connection first. is your brother printer and Pc’s are connected with the same network?
If you found them connected with the different network. you need to go ahead and connect them with the same wifi network.
Printer Driver Issue- Did you try for the driver update? most of the time, people get My printer is offline brother error message due to the driver issue. so do not forget to check for the update.
yours still continues with the offline error message. you need to remove the brother printer driver from your computer and install it back again.
- Let’s open the run box (Windows + R) and type appwiz.cpl and press enter or ok.
- right click on your brother printer driver and click on uninstall option.
- check on complete uninstall and click on finish.
- after uninstalling the printer driver, you need to go ahead and reboot your pc.
Let’s try to install the driver on your printer again.
You might find the latest driver from brothers official website.
Now I hope, your brother printer will be back online.