Reply To: How To Fix Can't Sign Into Hotmail ? Outlook Email Sign in Problem

#612

Sue A. Davis
Participant

When you are having hotmail sign in problem in any phone. it can be due to the wrong server information, or due to the outdated application.

so first of all, you need to check the server information. make sure you have type the correct address for incoming and outgoing server.

Incoming server address for outlook(imap):

server address: imap-mail.outlook.com

Port no- 993

encryption- SSL /TLS

Outgoing server address for Outlook (SMTP):

server address: smtp-mail.outlook.com

Port no- 587

Encryption Type- SSL /TLS

POP Server – 

server address: pop-imap.outlook.com

Port: 995

Encryption: SSL /TLS

so you need to remove the existing account from your phone right now, and re-add the email with the following information.

Also, check for the mail app update. some times, people get heated into login problem due to the outdated application.