This topic contains 4 replies, has 4 voices, and was last updated by Gertrude Smitham .
November 20, 2018 at 3:12 pm #1202
James L. HammerParticipant@james
I am not receiving emails on my aol account. tried multiple methods to fix the problem. but still unable to fix the problem.
At the same time, I can send emails properly. but can’t receive any single mail from anyone. what should I do now?November 20, 2018 at 3:23 pm #1205
Brenda R. GuerroParticipant@brenda
I have studied a lot about aol mail not receiving emails problem. Now I feel I can help you in troubleshooting this issue.
First of all, let me tell you about the root cause of this reason.
- Email Server Problem.
- Incorrect settings.
- Incoming emails have been blocked by filters.
These are the popular reason behind aol mail is not receiving email.
Let’s go ahead and fix them now.
- First of all, you should check the aol server status. it should be up and working fine. to ensure about server status, you may visit is aol down in united states?
If you see the server is down. don’t do anything. just wait until the server is up. Once the server will be up. your email will start working fine.
November 30, 2018 at 2:36 pm #1318
- Try to open your AOL email on a different device. Check if you are receiving emails there or not?
- If you are unable to receive emails on your account. it can due to the email filter problem. maybe you have created a filter into your aol account. that’s why the email are moving on some other folders such as junk folder or spam folder. so check them properly.
Let’s try the instructions given below to fix aol mail not receiving emails problem.
November 30, 2018 at 6:49 pm #1320
- Sign into your aol account using webmail services.
- Go to account settings, and click on the filter settings.
- Check for the email filter. if you find anyone there. delete them by yourself.
- Now send an email to yourself from another account. let’s see if it printing it or not?
Are you going through constant conflict that does not receive AOL Mail email? When you are constantly experiencing anxiety that AOL does not receive email, it can actually be disturbed.
There may be several reasons like a server error, email address or browser problem. AOL mail also is one of the main reasons not to receive emails. Such as the configuration of the third party email like Outlook or the mail application of your phone.
You can solve most problems by following some troubleshooting steps. Well, for whatever reason, understanding the cause and recovering emails are very important.
Various reasons and solutions for removing AOL’s mail are not received by email:
Reason 1: AOL Mail does not receive email – check email filter
If a filter has been created in your AOL email account, then it may be one of the reasons behind the AOL email that does not receive email.
It is recommended to delete that folder immediately because the filter redirects those emails to the Trash folder. Remove the filter and try sending an email. You will receive emails in your AOL email account.
Reason 2: AOL Mail does not receive email: Understand delivery delays
In most cases, messages are sent correctly, but there may be a delay in transit sometimes. The problem may be due to the mail server, heavy Internet traffic or routing problems.
But, unfortunately, you can not determine whether the message is delayed or not. The only possible solution for sending messages from the sender is
Reason 3: AOL Mail does not receive email: Email can be in your junk mail folder
If you find an email in the “spam folder” that is not there, then you should mark the message as “This is not spam”. Here are the steps to mark the email as “non-spam”:
Log in to your AOL email and click on “Junk Mail Folder”.
Select the message that is not spam and click on “Not spam”
You will stop receiving those messages in your ‘spam folder’.
Reason 4: AOL Mail does not receive email: server configuration is incorrect
You may have to face this kind of problem because the user’s information is not valid. If you are using it through third-email client software such as Windows Live Mail, Lotus, Microsoft Outlook, etc. Delete the current AOL email account and add it again with the right server information.
Reason 5: AOL Mail does not receive email: it resolves a problem while viewing images
Most problems with viewing the attachments of images in AOL Mail can be solved by following some troubleshooting steps. Sometimes you can not see images due to server delays, because many people access your email at the same time.
Do not send an image in an unsupported format as the other person will be able to see it and you may have to send it again.
Reason 6: AOL Mail does not receive email – Account inactivity
If you have not logged into your account for a while, you may be in the process of deactivation due to inactivity. There is a possibility that you will lose some emails during the removal process.
Reason 7: AOL Mail does not receive email: Email address is blocked
Check the email forwarding list because you have blocked that account and therefore, also check your account settings.
And if you find that name in the list anyway, remove it immediately so that it can work correctly.
Reason 8: AOL Mail does not receive email: Problems reading and retrieving emails
You can follow the troubleshooting steps outlined below to deal with the problem.
Use AOL Basic Mail: You can view your emails in a simple design with the help of AOL Basic Mail. This can be very useful when you have problems retrieving email over a slow Internet connection.
Reset web configuration: You have installed many browsers in web configuration. You can reset your web configuration on your computer.
Disable pop-up blocking: If you are blocking a pop-up window in your browser while composing a message, then this may be a concern. Problems can be reached when reaching AOL Mail. You must disable pop-up blocker or disable viewerDecember 4, 2018 at 4:11 pm #1393
Hey! let’s go ahead and check the email forwarding system. Last night, I was going through aol mail not receiving emails problem. my son had checked my email.
He figured out my emails were being forwarded to somewhere else. That’s why I was not receiving emails.
To change the aol mail settings (disable the aol mail forwarding), you may follow the steps below:
You must be logged in to reply to this topic.