How To Fix AOL Mail Not Receiving Emails?

This topic contains 10 replies, has 9 voices, and was last updated by  Johnny L. Gruber .

Viewing 11 posts - 1 through 11 (of 11 total)
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    James L. Hammer

    I am not receiving emails on my aol account. tried multiple methods to fix the problem.

    but still unable to fix the problem. At the same time, I can send emails properly.

    but can’t receive any single mail from anyone. what should I do now?


    Brenda R. Guerro

    I have studied a lot about aol mail not receiving emails problem. Now I feel I can help you in troubleshooting this issue.

    If you are not a tech savvy person. You should contact to email expert on toll-free 1800 301 8767 for help.

    First of all, let me tell you about the root cause of this reason.

    • Email Server Problem.
    • Incorrect settings.
    • Incoming emails have been blocked by filters.

    These are the popular reason behind aol mail is not receiving email.

    Let’s go ahead and fix them now, you may also call aol email expert for help.

    • First of all, you should check the aol server status. it should be up and working fine. to ensure about server status, you may visit is aol down in united states?

    If you see the server is down. don’t do anything. just wait until the server is up. Once the server will be up. your email will start working fine.

    • Try to open your AOL email on a different device. Check if you are receiving emails there or not?
    • If you are unable to receive emails on your account. it can due to the email filter problem. maybe you have created a filter into your aol account. that’s why the email is moving on some other folders such as the junk folder or spam folder. so check them properly.

    Gertrude Smitham

    Let’s try the instructions given below to fix aol mail not receiving emails problem.

    • Sign into your aol account using webmail services.
    • Go to account settings, and click on the filter settings.
    • Check for the email filter. if you find anyone there. delete them by yourself.
    • Now send an email to yourself from another account. let’s see if it printing it or not?


    Are you going through constant conflict that does not receive AOL Mail email? When you are constantly experiencing anxiety that AOL Mail Not Receiving Emails, it can actually be disturbed.

    There may be several reasons like a server error, email address or browser problem. AOL mail also is one of the main reasons not to receive emails. Such as the configuration of the third party email like Outlook or the mail application of your phone.

    You can solve most problems by following some troubleshooting steps. Well, for whatever reason, understanding the cause and recovering emails are very important.

    Various reasons and solutions for removing AOL’s mail are not received by email:
    Reason 1: AOL mail not receiving emails – check email filter
    If a filter has been created in your AOL email account, then it may be one of the reasons behind the AOL email that does not receive email.

    It is recommended to delete that folder immediately because the filter redirects those emails to the Trash folder. Remove the filter and try sending an email. You will receive emails in your AOL email account.

    Reason 2: AOL mail not receiving emails: Understand delivery delays
    In most cases, messages are sent correctly, but there may be a delay in transit sometimes. The problem may be due to the mail server, heavy Internet traffic or routing problems.

    But, unfortunately, you can not determine whether the message is delayed or not. The only possible solution for sending messages from the sender is

    Reason 3: AOL mail not receiving emails: Email can be in your junk mail folder
    If you find an email in the “spam folder” that is not there, then you should mark the message as “This is not spam”. Here are the steps to mark the email as “non-spam”:

    Log in to your AOL email and click on “Junk Mail Folder”.
    Select the message that is not spam and click on “Not spam”
    You will stop receiving those messages in your ‘spam folder’.

    Reason 4: AOL mail not receiving emails: server configuration is incorrect
    You may have to face this kind of problem because the user’s information is not valid. If you are using it through third-email client software such as Windows Live Mail, Lotus, Microsoft Outlook, etc. Delete the current AOL email account and add it again with the right server information.

    Reason 5: AOL Mail does not receive email: it resolves a problem while viewing images
    Most problems with viewing the attachments of images in AOL Mail can be solved by following some troubleshooting steps. Sometimes you can not see images due to server delays, because many people access your email at the same time.

    Do not send an image in an unsupported format as the other person will be able to see it and you may have to send it again.

    Reason 6: AOL Mail does not receive email

    Account Inactivity
    If you have not logged into your account for a while, you may be in the process of deactivation due to inactivity. There is a possibility that you will lose some emails during the removal process.

    Reason 7:  AOL mail not receiving emails:

    Email address is blocked check the email forwarding list because you have blocked that account and therefore, also check your account settings.

    And if you find that name in the list anyway, remove it immediately so that it can work correctly.

    Reason 8: AOL mail not receiving emails:

    Problems reading and retrieving emails
    You can follow the troubleshooting steps outlined below to deal with the problem.

    Use AOL Basic Mail:

    You can view your emails in a simple design with the help of AOL Basic Mail. This can be very useful when you have problems retrieving email over a slow Internet connection.
    Reset web configuration: You have installed many browsers in web configuration. You can reset your web configuration on your computer.
    Disable pop-up blocking: If you are blocking a pop-up window in your browser while composing a message, then this may be a concern. Problems can be reached when reaching AOL Mail. You must disable pop-up blocker or disable viewer.


    Gertrude Smitham

    Hey! let’s go ahead and check the email forwarding system. Last night, I was going through aol mail not receiving emails problem. my son had checked my email.

    He figured out my emails were being forwarded to somewhere else. That’s why I was not receiving emails.

    aol mail not receiving emails, aol mail unable to receive emails

    To change the aol mail settings (disable the aol mail forwarding),  you may follow the steps below:

    • Let’s log into your aol account. (in case, you face any trouble, you may visit how to fix aol email login problems)
    • Go to aol mail settings.
    • Click on mail forwarding and settings.
    • If you see any email there. just remove it and click on ok. so your account can start working fine.

    Judy C. Battiste

    I cannot receive new emails on iPhone. I have tried to refresh the mailbox multiple times. but still did not get any new emails into my account.

    the last email I had on my phone, it came at 3.30 pm.
    if I try to log in my email on my pc. it is getting all emails into my account. why am I unable to receive mail AOL account.



    Kay N. Grijalva

    Hey! it seems like your iPhone is unable to communicate with the aol mail server. that’s why you are unable to receive emails from aol on your iphone.

    Usually, this happens due to the two common reasons?

    • Incorrect server address.
    • Login credential error.

    You should check your email settings carefully. Be sure about the incoming & outgoing server address and port number.

    If you will type incorrect server address. it will not allow you to access the account on your phone.

    Also, you should try to re-enter the aol password on your phone and then try to add your account. let’s see what happens now?

    If your account is still not working? you may visit: how to fix can’t receive emails on AOL using iPhone.


    Donato VonRueden

    Judy, Let’s install the outlook application into your phone and then configure your aol account into it.
    Now send a test mail to yourself. I think it should be working fine now.



    Kay N. Grijalva

    Easy way to fix aol mail not receiving problem-

    1. Log into your aol account on a browser.
    2. Now go to the settings and click on email forwarding settings.
    3. If you can see any address in the block list. you need to go ahead and delete them.

    Eric Nelson


    If you get error can’t receive AO.L. emails. Then don’t hover, follow the below steps to receiving emails in AOL mail:

    • Open your Desktop gold software and login by typing your username and password.
    • Next, to show email from everyone on AO.L. toolbar, click on Read icon on the top-left side of the Window.
    • Next, click on the ‘Show me mail from’ drop-down menu.
    • At last, you will select the ‘Everyone’ option from the list to see all the emails that you have retrieved.
    • Thus, you can easily fix “Unable to send mail to AOL Mail addresses” error and view the emails.

    Johnny L. Gruber

    Why AM I unable to receive the new emails on my aol desktop? If I login my account on safari, It just works fine for me.

    Give me some idea. how can i troubleshoot aol not receiving email problem?

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