Why is My Hotmail Not Receiving Emails?Unable to Receive mail outlook

Hello,

Welcome to outlook/ Hotmail helpline community,

Today’s question has been asked by Lara from Brazil, here question is, why is my hotmail not receiving emails, while my husband’s account is working perfectly fine.

Well, this issue is quite common for these days. Every day, there are so many users complaining about hotmail not getting emails problems and looking for the solution.

hotmail not receiving emails, unable to receive emails on outlook

Actually, this problem comes because of few common reasons such as incorrect email settings, incoming or outgoing server are not responding, or emails have been blocked.

Today, in this article we are sharing the instructions on how to fix hotmail mail not receiving emails problem. so anyone from you, unable to receive emails on Hotmail, I will suggest you follow the instructions given in this article.

You may also visit:

Why Am I having Hotmail Sign in problem?

how to reset hotmail password or change outlook password?

How to Fix hotmail not receiving emails problem –

  1. Before troubleshooting your account, first, you need to make sure that outlook / hotmail server is up and working fine. if outlook server is down,

To check the server status, you may call on outlook helpline or visit is outlook down?

  1. If you are unable to receive emails from any specific account. it can be because of email address has been blocked. In that case, you need to go to settings and unblock the email account to start receiving the emails again.
  2. Another reason behind hotmail not receiving emails is incorrect server configuration. This problem usually comes, when you configure your hotmail account into any application with invalid port number or authentication type for your hotmail server.
  3. Did you check the email forwarding settings? Sometimes, people are unable to receive emails in hotmail account because their emails are being forward to another email address.

So you should check the email forwarding settings,

Some advance tips to resolve outlook not receiving emails-

If you have followed above steps. but still going through the same problem, I will suggest you follow the instructions given below:

  • You should check the email filter settings once. If you have created any filter, you should check their redirection and other settings as well.
  • In some cases, people are unable to receive emails into their outlook account because of outlook problems. So you need to check the outlook settings and make sure your email is working perfectly fine.

After following all these instructions, I am sure your account will start working fine.

if you are still having any other problem, please leave a comment below, we will reply it with the solution.

Thank you. Chicago Bears Authentic Jersey

21 thoughts on “Why is My Hotmail Not Receiving Emails?Unable to Receive mail outlook

  1. I can’t receive emails on my hotmail account, if i use my iphone 8. how can i fix this problem?

  2. My mom uses her hotmail account on windows live mail. she has 3 other accounts into the same software. but since three days, she can receive emails into the other account. but her hotmail is not receiving emails. what can be reason behind this problem. how can solve this problem.

  3. Few days back, i changed my pc. so i have to intall outlook 365 into my pc. now i am configure my hotmail acount into it. but when i click on send & receive button. it is saying showing me an error and i am not receiving any single email into my account. can you tell me how can i fix this problem?

  4. I am unable to receive emails on my iphone 8 since last week. i tried to change the account settings, also changed the current user settings. but nothing works.
    what can be the reason behind this problem? how can i fix this problem?

  5. Do you know the reason behind hotmail not receiving emails problem? is hotmail down or something wrong with my account.

  6. Do you know the reason behind hotmail not receiving emails problem? is hotmail down or something wrong with my account.

  7. My friend is sending me an email through her account xyz@something.tv . but those emails are not comming to my hotmail account. if she is sending me these emails on gmail account. it is coming.

    1. it seems like she is using third party domain. that’s why outlook is not able to identify that domain and they are considering it as spam mail. to receive the email. you need to add her account as trustworthy account. to do that, you need to follow the instructions given below.

    2. log in to outlook and go to settings.
    3. Click on add account as trustworthy. now you need to add your account here.
    4. Finally, click on save settings. you will good to go now.
    1. you have not type the correct information for incoming and outgoing server. that’s why you are getting send & receive error message. so go ahead and replace your account settings with following settings.

    2. imap.outlook.com : incoming server
    3. smtp.outlook.com : outgoing server
    4. incomming port: 993 encryption type: SSL
    5. Outgoing port: 465 encryption type: TLS
    6. After updating these settings, you should click on send & receive button again. i am sure you will start receiving emails into your hotmail account.

  8. I am not receiving emails on outlook 2016, while i can receive emails, if i login to hotmail direct using web browser why??

  9. Few days back, i have created a filter to block junk emails. but now i am not receiving any emails into the inbox on my hotmail.
    Can you tell me why is my hotmail not receving emails and how can i fix this problem?

  10. Such a wonderful article. i was unable to receive emails into hotmail account. but after reading this article, i fixed my problem by myself. please keep doing excellent work.

  11. Few days back, i changed my pc and configure my outlook account on new windows pc. but now my hotmail account is not receiving any emails . i checked other settings as well. but nothing works.
    may i know the reason behind can’t receive email into hotmail problem?

  12. I am not receivnig emails into my hotmail account on my iphone. while i can receive emails on my compuer,? my i know why??

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