[Best Guide] Fix Lenovo Laptop Sound Not Working Problem

Sound not working on a Lenovo laptop is one of the most common issues that users can get at any point in time. 

Generally, People who use windows 10 into their laptop, they complain about audio issue quite often. This problem occurs due to several reasons. 

  • Speakers are not plugged-in correctly. 
  • Audio settings are incorrect.
  • Sound is muted. 
  • An update required. 

These are the primary causes for Lenovo laptop sound not working issue, Now let’s go ahead and fix this trouble. 

Lenovo laptop sound not working

How to fix Lenovo laptop sound problem? 

Step 1 – verify that the audio is not muted- 

so many times, people get the audio problem on their Lenovo laptop due to the mute issue. They mute the sound by mistake and forget to unmute it. 

So you need to ensure that you are not repeating the same mistake. 

lenovo mute function

If you see the cross or mute icon over the sound icon in the taskbar, you should unmute the sound using the steps given below. 

  • Click on the audio icon to unmute the sound Or 
  • Press the sound button on your keyboard to unmute the sound (generally it is f1 or f2 on the Lenovo laptop)

Step 2- Boost the volume- 

Let’s raise the volume, and then play something on your Lenovo laptop, let’s see do you hear the sound on your Lenovo laptop or not. 

raise the volume

  • Hit the sound icon available in the taskbar on Windows 10. 
  • Move the volume handle right to make the raise the volume. 

Step 3- Let’s Plug-in the secondary (external) speaker – 

If you can have ‘Lenovo laptop sound not working’ problem due to the internal speaker’s issue. 

To identify the problem, you should connect the external speaker or headphone to your laptop. 

Now play something, let’s see can you hear something now or not? 

If you can listen to the sound from your computer, it means there is an issue with the internal speakers

Maybe the speakers are not correctly connected, or the driver is not responding. 

Step 4- Choose your speakers as default playback-

Let’s ensure that you have chosen your speakers as default playback. 

default speaker for lenovo laptop

  • Press Windows + R key mutually to launch the run box. 
  • Type Control in the box, and hit the ok key. 
  •  Scroll down and choose the sound option from the control panel. 
  • Now Select your default playback, and click on set as default. 
  • Finally, press the ok button. 

Once you select your default play speaker, you should play something again. 

Step 5: Disable the audio enhancement- 

Sometimes, you can have the Sound problem on Lenovo laptop due to the audio enhancement issue. 

You should disable all kind of enhancements on your computer, and then test the sound. 

For disabling the enhancement, you can use these steps. 

  • Let’s jump into the sound option again using the above instructions. 
  • Select your playback speaker, and Hit the properties button. 
  • Choose the audio enhancement tab. 
  • Put a checkmark on disable, and press the ok key. 

Step 6- Update the sound driver- 

Let’s check for a recent update for an audio driver? So many times, people fall in the audio problem on their Lenovo laptop due to the server issue. 

update sound driver to fix lenovo laptop no sound problem

If there is any update pending, or you have not updated the sound driver for a long time. You should update it using these steps. 

  • Press the Windows + R key to open the run box. 
  • Please enter devmgmt.msc in the box, and hit the next button. 
  • Let’s right-click on the sound driver, and push the update button. 
  • Choose Search automatically for updated driver option. 

Now wait until the computer download and install the update. 

Note- While, you are performing these actions, your laptop should be connected to the wifi. 

Step 7 – Remove the duplicate driver- 

so many times, you can have Lenovo laptop sound not a working problem due to the duplicate driver. 

When you have multiple drivers into your Lenovo laptop, they might conflict with each other. 

Due to which, you may have an audio problem on Lenovo laptop. 

  1. Let’s initiate the device manager window, (Run >> devmgmt.msc >> sound, video & game controller).
  2. Right-click on the sound driver and hit the uninstall button. 
  3. Put a checkmark on delete driver, and press the ok button. 
  4. Now perform the same steps on other audio drivers as well. 

You should remove all audio drivers from your Lenovo laptop, and then reboot your computer. 

Once you reboot the computer, it will automatically find the best driver for itself. 

Step 8- Restart the audio service- 

So many times, we have seen people dealing with Lenovo laptop sound not working problem due to the audio service.

Restart the audio service, lenovo laptop sound not working

When audio service is not responding, You may not get the audio as an output. 

In this case, you should restart the sound services using these steps. 

  • Let’s open the run box using the Windows + R key. 
  • Please type services.msc and press ok. 
  • Click on windows audio and press the reboot (restart) button. 

Step 9 – Uninstall the sound driver- 

If you are still having the sound problem on your Lenovo laptop, you should uninstall the audio driver from your computer. 

uninstall the sound driver, lenovo sound not working

  • Open the device manager again ( Run >> Type devmgmt.msc >> press ok)
  • Right-click on your sound driver and press the uninstall button. 
  • Put a checkmark on delete driver, and hit the ok key. 

After removing the driver, you should restart your laptop once, then go to the Lenovo website

Now download a new driver, and install it into your computer. 

Step 10 – Factory restore the computer- 

If you have already tried the above steps, but still sound not working on Lenovo laptop.

You should perform the factory restore on your laptop. 

Just restore it to the backdate, When you were getting the audio. 

  • Type system restores in the search box. 
  • Press the system restore option, and choose the restore point. 
  • Finally, press the restore option. 

So these are the options to fix the audio problem on Lenovo laptop. If you have any other issue, you can let us know via comment. 

Some faqs By Lenovo users- 

Startup sound not working on Lenovo laptop on windows 10? 

You might not have enabled the boot sound on your computer, that’s why you are not getting the sound while booting up your computer.

To do that, you can follow these steps,  

  • Go to the sound option, and press the sound tab from the menu. 
  • Put a checkmark on play startup sound option and press ok. 

No audio from youtube on Lenovo laptop, while VLC is audible? 

It seems like you have muted the sound for your browser or youtube app. that’s why you are not getting the sound.

So you should unmute the sound using sound mixer option, 

  • Right-click on the sound icon and click on the sound mixer. 
  • If you see the audio is muted for your browser or youtube app, you should unmute it. 

3 thoughts on “[Best Guide] Fix Lenovo Laptop Sound Not Working Problem”

  1. I am dealing with a very strange issue with my old laptop, and I am hoping that you can help me with fixing the problem. here Is my issue,
    If I play any kind of audio file on VLC and other media players, I can hear the audio from my laptop. But If I play something on youtube or sporty or other websites. there is no sound from my Lenovo yoga laptop.
    Why is Lenovo doing this to me and how do I get rid of this trouble?

  2. I have tried everything. nothing works. I recall that my computer at one point allowed me to update the bios, which worked. I can no longer do that due to some software update.

  3. I’ve had similar audio problems on my Thinkpad Yoga 11e. Last month I reached MSFT tech who remotely uninstalled and reinstalled the audio driver which fixed it for awhile! It’s happening again. After maybe 30 minutes of audio, it falters then fails. Could it be overheating? I ask this because after a few hours, it starts working again. I’m not tech-savy enough to fix this myself. Lenovo only helps during warranty issue – that’s a problem for customer loyalty.


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