[Best Guide] Fix Lenovo Laptop Sound Not Working Problem

Since Windows 10 came in the market, sound not working on Lenovo laptop became the most trending topic. 

Every day, thousands of Lenovo laptop users are reporting for the audio issue. But only a few of them get lucky into fixing the problem. 

But not anymore, this article will help everyone to fix the audio problems. 

If you are facing the sound not working problem on your Lenovo laptop. It may be because of a few common reasons like- 

  • Speakers issue. 
  • Driver issue. 
  • Audio settings are not correct. 
  • Windows related problem.

Basic troubleshooting steps to fix the Lenovo laptop no sound problem – 



  • Let’s reboot your Lenovo laptop once. 
  • Plugin the external speaker or earphone into your computer, now play a music file. If you can hear the sound from your laptop. It means the issue is related to the internal speaker or settings. for brief information you can visit: why is Lenovo laptop internal speaker not working?
  • Please make sure the sound is not muted by mistake. If you see the mute icon on your laptop, you should press the unmute button on your keyboard. 

Advance guide to fix the Lenovo laptop audio problem – 

If you have tried the basic tricks, but unable to fix the Lenovo laptop no sound problem. You should use these tricks. 

Clean the audio jack- 

Sometimes, you may have no sound problem on  Lenovo laptop due to the audio jack issue, so you clean the audio jack and make sure there is nothing stuck into it. 

If you find something, you need to remove it with the help of a pin or needle. 

Raise the volume- 

When you can’t hear audio from your Lenovo laptop. You should try to raise the volume, and then play music or a video file.

increase volume key,lenovo laptop

  • Click on the sound icon available in the Windows taskbar. 
  • If you see the volume bar down, you need to pull it up. 

Set your speaker as default- 

Sometimes, your laptop may not be able to recognize the audio speakers. In such a case, you should follow the instructions given below. 

  • Let’s open the control panel window (start >> control panel)
  • Click on the sound option (if you don’t see sound, you need to click on hardware and sound >> now you will see the sound option, click on it. ). 
  • Select your internal speakers, and click on set default.

Change the audio format – 

Sometimes, you may have an audio problem on your Lenovo laptop due to the wrong audio format. So you should change the audio format on your laptop. 

change audio format on lenovo laptop

To change it, you may follow the steps given below: 

  • Go to the sound settings into the control panel. 
  • Click on your speakers, and choose properties. 
  • Now click on the advanced tab. 
  • The select format from the dropdown menu, and click on test. 
  • If you can hear the sound, from any format. You need to select that format and click on ok. 

Remove the duplicate drivers- 

If you are facing the sound not working problem on Windows 10 or later pc. You should check driver lists. 

Most of the time, people face sound problem on Lenovo laptop, due to the duplicate drivers. 

device manager on lenovo laptop

So you need to remove the drivers, and then reboot your computer. 

  • Open the device manager window ( open run box >> type devmgmt.msc >> click on the OK button )
  • Click on the sound, video and game controller. 
  • Right-click on your sound driver and press the uninstall. 
  • Now check the notification box, and click ok. 

You need to follow the same procedure to delete the other existing drivers as well. Once you will remove the sound drivers from your laptop. 

You need to restart the laptop once. 

Now play something on your laptop again. This will automatically detect and install the best sound driver for itself. 

Disable the enhancement Devices- 

Let’s disable the enhancement devices on your Lenovo laptop and then test audio settings again. 

lenovo laptop speaker enahncement settings

  • Right-click on the audio icon available in the bottom taskbar. 
  • Select playback devices from the menu, 
  • Now select your speaker and click on properties. 
  • Click on the enhancement tab, and click on disable all enhancements. 
  • Finally, click on the ok. 

Update the audio drivers-

Sometimes, users may face the sound not working on Lenovo laptop due to several basic reasons like- incorrect username, password, etc. 

driver update settings

  • Move yourself to the sound, video and game controller in windows 10. 
  • Right-click on the audio problem, and click on update driver. 
  • press the search automatically for updated audio driver option. 
  • Finally, you need to leave your laptop free. So it can find the update from the Lenovo official website
  • Once your sound driver will be updated, you may press the close button. 

Restart the windows audio service- 

Sometimes, you may face the no sound problem on Lenovo laptop due to the audio services. 

windows audio services

When your windows audio services are not responding properly. It will not be able to deliver the services. 

In this case, you have to restart the windows services. 

  • Open the run box and type service.msc 
  • Scroll down and select the windows audio and click on restart. 

After restarting the audio services, you should play the audio again. Let’s see can you hear it now or not? 

Uninstall the sound driver- 

If you have already used the above techniques but still facing the sound not working problem on Lenovo laptop. 

You should uninstall the sound driver from your laptop, and install a new file into your laptop. It will start working fine. 

uninstall audio driver on laptop

  • Move yourself to the sound, video and game controller in windows 10. 
  • Right-click on your sound driver and uninstall it. 

Once you will uninstall the sound driver, you should go ahead and reboot your computer. Once you will reboot your laptop, it will automatically find the best driver for itself. 

Somehow, if it can’t install the driver automatically, you may download the driver and install it on your laptop. 

Factory restore your laptop – 

After following the above instructions, If the sound is still not working on Lenovo laptop. You need to roll back your laptop to the back settings when the audio was working fine. 

restore point

To restore your laptop, you may follow the instructions given below: 

  • Let’s open a command prompt, and type the rstrui.exe. 
  • Select the date, when you were able to hear the sound from your laptop, and click on next. 
  • Now your laptop will restart itself, and start restoring the laptop.

Once the system restores will complete, you will get your regular home screen. 

So these are the instructions about how to fix a Lenovo laptop with no sound problem. I hope your problem will be resolved. 

You may also visit:

internal speakers not working on Lenovo laptop but headphone working

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