When you can’t sign into the outlook or Hotmail account, It shows, there is something wrong with your login information or browser, email settings.
But the good thing is, it’s not very tough to fix the problem.
You can quickly fix the Hotmail sign in problem by reading this post.
So keep reading this post and follow the steps available below.
But before that, we need to discuss, what can cause the Hotmail or outlook sign in problems?
- The username or password is incorrect.
- Cookies, or cache file issue.
- Java script issue.
- The browser is outdated.
- The server is not responding.
- Networking issue.
These are some primary common reasons for outlook sign in problems. Now let’s move ahead and fix the sign-in issue.
Quick Steps To Fix Outlook Mail Sign-in problems-
- Inspect the email login details.
- Create a new email password for your Hotmail account, and try to login through it.
- Delete Cookies & Cache on your web browser and update the javascript.
- Check the outlook incoming and outgoing details.
- The factory reset the web browser.
- Install outlook official app into your phone.
Advanced Guide To Fix Can’t Sign Into Outlook Issue On Computers-
Check The Outlook Password-
If you can’t sign in to your outlook account, you should review the outlook mail password.
In most of the occasions, People get into the sign-in trouble due to the incorrect password. So ensure that you are typing the correct email password. Also, check other things like-
- The password must be entered in the case sensitive situation.
- Please type your password in the notepad, and then copy it and past it on the outlook sign-in page.
Reset Hotmail / Outlook Password-
When you try to sign in to your Hotmail account, but you get one of the following error messages.
- Invalid Username or password.
- This password was changed a while ago.
It means Somebody has changed your password, that’s why you are unable to sign in to your Hotmail account.
In such a case, you should reset the outlook / Hotmail password and create a new password.
- Launch the web browser on your device and visit the outlook.com.
- Push the sign-in button available on the top menu.
- Enter your outlook / Hotmail email address and press the next key.
- Click on the forgot password link.
- Now you will able to recover the method; you need to choose your recovery method and click on next button.
- Now you will receive a security code on the given recovery option, put that code here, and push the verify button.
- Finally, you will able to see a form to create a new password. you may go ahead and create a new password.
Once you make a new password for your Hotmail account, do not share it with anyone else,
Also, Review the security options, If you see anything suspicious. you should think of securing your account immediately.
Check Outlook Service Status –
Sometimes, you may have the Hotmail sign in problem due to the server issue.
When outlook servers are under maintenance or upgrading, the service may be down for a while.
During this time, you won’t be able to access your Hotmail account. So you should verify the service situation.
If you see it down, you should wait until they confirm, everything is working fine. to check the server status, you can visit:
Check the autofill settings on your browser-
If you have been accessing your Hotmail account through auto-sign in feature.
You should check the autofill settings. Most probably, you have updated the auto-fill settings with the wrong email address or password. This is why you can’t sign in to your Hotmail account.
So open an incognito window on your browser, and attempt to sign in here by typing the login details manually.
If you can sign in by inputting the login info manually, It means you need to update the autofill settings.
Change Alias Name-
When you can’t sign in to your Hotmail, and getting something went wrong error in reverse.
You should change the alias name of your Hotmail account, and convert it into the outlook.
- Visit the https://account.microsoft.com/profile/ and click on your info section.
- Press the Manage how you sign in to the Microsoft account option.
- Now verify the sign-in process.
- Type your Username and select outlook.com and click on add alias.
- Now select your outlook email and choose it as primary.
Now you can sign out your account and try to sign in using outlook alias.
Clear Cookies, Cache files-
If you can’t sign in to the Hotmail account and getting a completely blank page.
You should try to optimize the web browser. Most probably, your web browser is junky. That’s why it can’t load the mailbox.
So clean the cookies and cache files on your web browser, and then try to load the outlook website again. for more information, you can visit:
how to clear cookies, cache in google chrome?
How to clear cookies and cache files in Mozilla Firefox?
Delete cookies & cache files from internet explorer?
Delete cache and cookies from safari?
Review the computer security programs-
Sometimes, you may have Hotmail sign in problems due to the security programs.
When your antivirus or firewall is blocking the secure connection, You won’t be able to sign in to your Hotmail account.
So you may disable the security programs for a while, and then try to load the outlook website once again.
Change Network Or DNS settings-
If you can’t load the outlook website on your browser, It may be happening due to the browser issue.
Most probably, your computer is unable to reach the outlook server due to the DNS server issue.
So you should replace the DNS server settings, and reboot your computer once.
Also, Check the network & internet settings once.
How to fix can’t sign into outlook on iPhone or Android phone?
If you can access your outlook account through the computer but can’t the outlook account through phone.
You should check the following things.
Check the account configuration settings-
Let’s ensure that you have configured your Outlook account into your phone using the valid information.
The username, password, and server addresses should be correct.
Here, I am going to give you the server address for the outlook account-
Imap server- imap.outlook.com
Port no- 993
POP server – pop.outlook.com
Port no – 995
SMTP server- smtp.outlook.com
Port no- 465 or 25
Update the mail application-
Sometimes, you can have an outlook sign in problems due to the app issue.
When your app is outdated, It may not be able to function correctly.
So you should verify for this app update. If you find any update available, do it right now.
Install outlook official app-
If you have already tried the above instructions but still having Hotmail sign in problems. you should install the outlook official app into your phone.
Now configure your account into it, and start using it.
So these are the methods For fixing outlook / Hotmail sign in problems. I hope I hope. It will help you in resolving the issue.