My Gmail Is Not Receiving Emails Why?

When you get into your Gmail account and can’t see new incoming emails, It may be happening due to the following possible reasons. 

  • The email filter is viewing new mails as spam mails. 
  • You have turned on The forwarding on your account. 
  • The Sender is blocked on your account. 
  • Account settings are invalid, or the server is down. 

These are the four common primary reasons for Gmail is not receiving emails problem. Now you must be doubting on how do you fix this error?

Gmail not receiving emails

 

Do not worry; this is the complete guide to fix Gmail not getting emails problem. 

If you follow it, I am sure you will resolve the issue by yourself. 

I have divided this article into three parts.

The first one is for webmail issues, and others are for smartphones or computers. So it will be easy to take the required action for you. 

Why is Gmail not receiving emails on Any devices (like- computer, phone, mail app, etc. )

Remove the filters- 

When you can’t receive emails on your Gmail account, firstly, you should monitor the spam and trash folders. Can you recognize your new emails available there? If yes! 

 

It means there is some mail filter working on your account, which is viewing all these emails as spam mails. In such a state, you should eliminate the email filter. 

  • Let’s access your Gmail account on a web browser (in case, if you face sign in trouble, you can visit: can’t sign into Gmail)
  • Press the settings gear icon from the top right side of the inbox, and hit the settings option. 
  • Now hit the filters & blocked address option from the settings menu.
  •  Delete all kind of email filters available on the list. 

After deleting the email filter, you can restore emails into the inbox, and now you will receive new emails in the inbox folder. 

Unblock the email address- 

If you are not receiving emails from a specific person on your Gmail account, it may be happening because of the block list. 

Maybe you have blocked them, that’s why you can’t get new emails from them anymore. So you have to unblock their email account.

  1. Get back to the filters & blocked address tag on Gmail’s settings menu. 
  2. If you see any email address in the block list, press the unblock button available next to it. 

Disable the forwarding for your email address- 

Sometimes, you may encounter the ‘Gmail not receiving emails’ problem due to the forwarding issue. 

 

When you enable the forwarding, your incoming emails will be jumping to another account. So you should disable the email forwarding. 

  • Go back to Gmail settings again. 
  • Click on the forwarding & pop/IMAP settings tab. 
  • Press Disable or delete forwarding if you see (if you see forwarding enable). 

Email delay due to the server issue- 

Sometimes, the email may be delay due to the server issue or heavy traffic over the web. 

So you should wait for 15 to 20 minutes after a sender confirms that they have sent an email to you. 

Also, Sometimes you may not be receiving emails on your Gmail account due to the server glitch. 

When the server is down, or it is updating. It may cause such kind of issues. 

So you should verify the server status If you find the server is down in your area. You should remain till it starts acting fine. 

Why does my Gmail won’t load on chrome

Storage issue- 

As we all know, Gmail is offering 15 GB of free space only for its users. If you don’t manage it properly, it will get full soon. Due to which you may have Gmail not receiving emails problem. 

Gmail storage Problem

If you see the more than 90% usage of storage, you should clean up the Gmail storage space, than only you will start receiving the emails on your Gmail account. 

Fix your web browser- 

Sometimes, you may not be getting new emails on your Gmail account due to the web browser issue. 

When your web browser is junky or using old cookies, It may cause the Gmail not receiving emails problem. 

So you should clean up your web browser appropriately. 

  • Clean up the cookies, cache, and other data. 
  • Update the java & other extensions. 
  • Update the web browser itself. 

If it still can’t receive new emails on the Gmail account. You should completely format the web browser. 

Instructions to reset the chrome browser: 

  • Open the google chrome and type chrome://settings, press enter. 
  • Now click on advanced,
  • Please scroll down and click on restore settings to their original default. 

Steps to reset the firefox

  • open firefox and click on help from the top menu. 
  • Click on the troubleshooting information. 
  • Press the Refresh Firefox button. 

Steps to reset the safari – 

  • Click on the Safari icon from the Dock menu. 
  • Now click on reset safari. 
  • Finally, you will see a confirmation message, click on yes. 

Why is Gmail not getting new emails on outlook or another mail app, while they are available in the Gmail server? 

If you can’t receive emails on Gmail using outlook or another third-party mail app, meanwhile new emails are arriving at the gmail.com website. 

It shows the issues related to the configuration or mail settings.

Check account configuration-

this is the most common cause behind Gmail not receiving emails problem. 

Generally, people don’t configure the account with the correct email settings. Due to that, they face the Gmail not receiving emails problem.

While you set your Gmail account, you should put these addresses as an incoming or outgoing address. 

POP server details- 

Server address– pop.gmail.com

Port no– 995

Imap server details- 

server address- imap.gmail.com

Port no- 993

SMTP server details- 

outgoing server- smtp.gmail.com

Port no– 465

Enable the pop and IMAP settings (another reason for Gmail not receiving emails)-  

Before configuring your Gmail account into the outlook or any other email client software, you should enable the pop or IMAP (whichever server you are using) services on your Gmail. 

  • Let’s jump to Gmail settings again. 
  • Click on the forwarding & pop/IMAP settings. 
  • Press enable the pop or IMAP server and then push the save button. 

Enable less secure apps- 

First of all, you should ensure that you have turned on the less secure app feature on your Gmail account. Until you will not allow this feature. You won’t be able to receive new emails into your Gmail account. 

  •  Visit the gmail.com and login to your Gmail account. 
  • Click on the Gmail profile picture, and hit the manage account 

(manage your google account) option. 

  • Hit the security option from the left menu, and visit the manage third-party apps. 
  • Now you can add your mail app in the third party mail and allow it.  

Update the email password – 

Sometimes, You may not be getting new emails on your Gmail account due to the wrong user info. 

So you should update the email password, and then try to sign in again. 

Security issue & network issue- 

Let’s make sure your computer is reachable to the web, and security softwares are not blocking the mail app. 

Because so many times, people face Gmail not getting emails issue due to the antivirus or firewall issue. 

So you should disable the antivirus and firewall, and then perform the send & receive action. 

Gmail is not receiving emails on iPhone or Ipad- 

If you are not receiving emails on your Gmail using the iPhone or iPad, you should use these steps. 

Enable the auto-sync option  – 

Let’s turn on the auto-sync option on your iPhone, and then try to reaccess your email. Please check if you can get new emails on your Gmail or not? 

  1. Let’s tap the menu icon on your phone and move to the settings. 
  2. Scroll down and tap on the mail option from the settings menu. 
  3. Choose your email address, and turn on the sync. 

Delete your Gmail account and set it again- 

can't receive emails on gmail iphone

  1. Unlock the iPhone and go to the settings. 
  2. Click on the mail, calendar, and accounts (you will see password & accounts, etc. on IOS 13) option. 
  3. Tap on your email account. 
  4. Now Click on remove account.  

After removing the accounts, you should re-add the google account using the given instructions. 

  • Go back to passwords & account settings. 
  • Click on the add account. 
  • Select the google account. 
  • Enter your Gmail account, and password, etc. and click on next. 
  • Select the services you want to use and click on, ok. 

15 thoughts on “My Gmail Is Not Receiving Emails Why?”

  1. Hi this is Abdul Habeeb i am getting problem with my gmail as I’m not receiving any incoming email in my gmail account.
    Please help me and take me out from this problem and solve this issue as i have to rcvd very important emails from my company,college and academic
    My gmail account is :- abdulhabeeb48@gmail.com

    Reply
  2. I am unable to receive new emails through Gmail on my Samsung note 10 phones, I have checked few things, which is listed below. but still not working.
    1. There are no email filters available in my Gmail account.
    2. I am using the Gmail official app.
    3. Pop settings are enabled on my Gmail account.
    4. The account details are correct.

    If I log in my Gmail account on chrome using windows 10 pc, there is no issue with it. all recent emails are there.

    Reply
  3. How do you fix a Gmail account, which is not receiving some emails? While other emails are coming without any delay.
    I am asking this because currently, I am going through such a face. I don’t get any emails from my HR team.

    Reply
  4. I have not received an email in my Inbox since February 9, 2020
    I have tried following instructions to fix the issue and nothing has helped
    Could you please help me. My husband has cancer and I have insurance people trying to contact me.
    I do not want to set up a different account because this account is what registered at all the doctors offices.
    thank you

    Reply
  5. I was not getting emails from gmail on macbook or other devices, After visiting your article, I found out, there was an issue with POP settings, I had chosen the Delete gmail’s copy.
    So I restored it to the keep gmail’s copy in the inbox, now I can get new emails on my gmail.

    Reply
  6. Why is gmail not getting emails on my outlook 365 and keeps asking me to enter the email password again and again?
    My all new emails are available on the gmail official website, and iphone, it’s happening with the outlook only.

    Reply
  7. I can’t receive the emails from 1st may 2020, I have confirmed from the senders. they are sending me some emails. but those emails are not coming to me. Also they are getting some delivery fail error in reverse.
    Meanwhile, I have also checked the deliver folders, my emails are not there. Can you tell me where are they going then, and How do I get them fixed?

    Reply
  8. Have not received emails issue on my Gmail account, It has been more than 2 days. there is no new email on my Samsung galaxy phone. What according to you the cause maybe?

    Reply
  9. Finally! I got the solution for Gmail not getting email problem, this error was occurring on my account due to the forwarding issue, I was forwarding my emails on the other account but forget to check the Keep My Gmail’s copy in the inbox.
    That’s why Emails was not appearing in the inbox. So I did the following things.
    1. I went to the forwarding settings on my Gmail account.
    2. Then I had to select Keep Gmail’s copy in the inbox from the dropdown menu under forwarding.
    3. Pressed the save button.
    Now All emails are also arriving in the inbox.

    Reply
  10. I have not been able to receive any emails through my Gmail. I have never had it set to any type of forwarding, therefore there should not have been any changes. I have done everything from others comments and it has not helped me see or retrieve my emails out of Gmail. The last date i received an email was on April 20, 2020. I also have another gmail account which that email is working fine and receiving emails. I’ve myself sent emails to my troubling gmail as well as I’ve also had others email me to no avail. My supervisor received an error/delaying message email when sending me important emails from work.I don’t have any importance in my alt email. I need access to my PERSONALIZED GMAIL ACCOUNT where i receive my employer and insurance information which are deemed VERY IMPORTANT. I just want someone to get in contact with me somehow to assist with this matter at hand. Thank you in advance.

    Reply
    • Can you ask your supervisor or other senders, what is the error code they are getting along with the delivery fail message?
      so we have assist you according to that?

      Reply
  11. Someone needs to sort these problems out ASAP. I ha e not received any emails on my windows 10 laptops since November 2019. I have no problems with my Apple devices.

    Messages “Your account settings are out of date “ “Fix account” pop up. Follow that through and sign in to windows via google sign in and a box come up with the following:

    Read compose send and permanently delete all your email from google.

    See edit download and permanently delete all your contacts.

    See edit share and permanently delete all the calendars you can access using google calendar.
    Who the heck is going to agree to that?
    Not me. This problem has been going on a long time and it is about time someone sorted it out. I will definitely be buying Apple for my next device.

    Reply
  12. I’m 70 years ole & afraid to do anything. I haven’t received email messages since 5/9/2020. My settings button is in the lower left hand corner & when I click on it, there is no “Filters & Blocked Addresses” as you stated above in “Remove the filters”. What now?

    Reply
    • Please Disable the forwarding settings if it is enabled. Also, can you please tell us, which device do you use to access the email?

      Reply

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