This topic contains 2 replies, has 3 voices, and was last updated by Philip Steuber .
I own a microsoft email. it ends with @msn.com. Now it is creating many problems for me. sometimes, It allows me to login. sometimes, it doesn’t
So I took the help from my friend. She told me, If I change the Alias name of my email address. it will automatically resolve the problem for me.
is she right? if you say, yes! then please help me in converting my account into outlook.com.
I have recognized few people reporting about this problem. They owns the old Hotmail or another Microsoft account. every time, they try to log into email account.
They get something went wrong error message or similar to these.
So you should definitely try to change the alias name on your outlook account. To change the alias name, you need to follow the instructions given below.
Open this url https://support.microsoft.com/en-in
Now login here, with your microsoft account.
After log into your outlook account, you need to go to the account settings.
Click on You info and choose manage how you sign in your microsoft account.
Here, it will ask you to verify the account ownership. so you will receive the code on your phone. you need to enter that code into your pc.
Finally, you will get a screen to create a new alias name. here, you need to type the username and make domain outlook.com
after creating the alias name. you should log out the account once and try to login your account with your new alias name.
It will start working fine. somehow it doesn’t work for you, you can visit these topics.
Log in to your Microsoft outlook account and go to your info tab. Now click on add email alias and go to add an alias. Here type your required alias name then save. Your alias is saved.
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