Why AOL Mail Folders Are Missing From New Samsung Phone?

This topic contains 2 replies, has 3 voices, and was last updated by  Judy C. Battiste .

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    James L. Hammer

    Some of my AOL mail folders are missing from brand new Samsung Galaxy 10. if I log in my account on my old android phone, I get all folders their. What should I do?


    Donato VonRueden

    Can you tell us, how did you configure your email on your Samsung Galaxy phone?

    Also, Please share the server configuration you have used on your phone.

    For assistance, you can also visit: aol mail disappeared automatically 


    Judy C. Battiste

    I think you have added your aol account into the phone using POP3 or exchange server. That’s why it is not syncing your new emails.

    So You should check those settings once. to check the account configuration type, you can follow the above steps:

    1. Go to the settings on your Galaxy phone.
    2. Now click on the mail settings. choose your aol account and click on edit.
    3. now you will able to see server configuration. check all settings carefully.

    If you find your account configured with the POP3 or exchange server.  i would suggest you to replace it with IMAP server. It will start working fine.

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