This topic contains 3 replies, has 3 voices, and was last updated by Tyrel Hartmann .
Judy C. Battiste
I am trying to get into aol mail using desktop gold application. Each time, I click on the Mail icon. It does not respond. Shows me aol quit working error message. what should I do?
Billy E. Rael
According to your statement, It sounds like you can log into the AOL desktop using the username and password. but when you hit the mail button. it gives you not responding error.
Am I correct?
If you also get sign in error on aol desktop. you can visit: need help to fix aol email login problems.
Otherwise, it looks like, your desktop application is hanging very badly. that’s why the mail button is not functioning.
To fix such kind trouble, you should quite the desktop program from the task bar, and then try to reopen it.
If it still doesn’t work fine for you.
You should uninstall it completely, and install the newer version of AOL desktop into your PC.
For more details you can visit: how to fix aol desktop not responding problem.
Judy C. Battiste
Thank you Billy,
I just go it fixed with your help. It was a problem with my software. I was using older version of aol desktop.
So now I got the new browser. It is working fine for me.
For those, who are unable to sign into aol desktop. you should check the screen name properly. most of the time, people are unable to type the correct screen name (Which is also known as username) and password for their aol account. that’s why they go through such kind of problem.
If you aren’t sure about the username and password. you always have an option to reset the AOL screen name & password. so you can go ahead and reset it any time.
To reset the screen name and password, you just need one recovery option to verify yourself.
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