Tagged: Gmail sign in problem
This topic contains 2 replies, has 3 voices, and was last updated by Brenda R. Guerro .
Judy C. Battiste
I know my google password very well but still having Gmail sign in problem. Can anyone help me the way to fix can’t sign into Gmail account problem?
Gmail sign in problem shows incorrect password usually when people use third-party apps. The apps like Microsoft Outlook, Apple’s mail app, or Mozilla Thunderbird. Sometimes this Gmail sign in problem solves after updating the app.
There are lots of possible solution of Gmail can’t sign in issue. We will describe here all of them below in details. You can try, and possibly one of them can resolve your sign in problem.
Crosscheck your password-
Most of the people use Google Chrome, and it has a feature of saving your credential like a password. It is possible you did change your password, and it is not updated in browser or app. You should try to enter your password manually if using autofill system.
Apart from autofill error lots of people type the wrong password. There may be keyboard fault or capslock turn on. We will suggest you once type your password on a notepad or word file. Check every character of the password is correct also in caps where it needed. Now copy and paste this notepad password in google sign-in page. Hope this time you will not face any Gmail can’t sign in error.
Update your operating system and using third party apps-
Google frequently update their security patches, and it is possible won’t work in outdated apps or operating system. Firstly, check and update, your computer or android, also the iOS operating system.
- Update Mobile Android Operating System-
Updating of the android operating system is almost the same in every mobile company’s device. Just follow the steps below for updating android-
Go to settings of mobile.
Find option software update or system update.
Click on check for update, and it will start updating.
It will start downloading if any new update is available. Keep your phone as it is during the update.
After update automatically your device will restart. Now try to login into your Google account also this time you will not get the sign-in error message.
- Update iOS Application
Before updating connect your device with power or charger. Open your device settings and then General tab. Here you need to click on Software update. Click on it and make sure the device has the internet to update.
Once you click on the software update, it will ask to need more space for an update and remove apps temporarily for the update. After updating iOS login with your iCloud ID and it will reinstall temporarily removed apps. If you don’t know your iCloud id read https://www.askprob.com/forums/topic/how-do-i-know-what-is-my-apple-id-i-forgot-my-apple-id-is-there-any-way-to-rec/ for recovering your iCloud also Apple ID.
- Update Operating system
In Windows 10, tap on the start button and go to settings. Now click on Update and Security. Here you can see the options windows update or check for windows update, click on it and it will update your operating system. Make sure this time your computer must connect with a good speed internet connection.
Use Secure Platform for login-
Google security is very high, and it checks everything, including your login places also with IP address. If you are trying to login into a new location or device, may ask you to follow some security steps. You have to fulfill the steps; then it will allow you to log in.
Sometimes it can create an error if your internet connection is not secure or using proxy VPN. In this situation, it will prompt a connection is not a private error. For resolving this issue read the topic https://www.askprob.com/forums/topic/quick-steps-to-fix-your-connection-is-not-private-google-chrome/.
These are the reasons which won’t allow you to log in your Google or Gmail account even your password is correct. I hope this may help you. If you have another problem, please write in the comments below.
Brenda R. Guerro
Last year the same issue happened to me. I couldn’t sign in my Gmail or Google account. That time I was at my sister’s home in Illinois, Chicago. I tried everything but couldn’t login into my Gmail account. Decided to check login name also change the password but nothing allowed me to do.
I asked a question in the official google community, and they replied to me after two hours. One of the reputed members from google community has given the reason, and it works. I tried his steps, and I got login into my account.
The problem was the change in location or IP address with login device mac address. Google security server keep every login credential due to security reason.
Whenever you are going to log in your google account, it will match last login location and IP address with device hardware mac address. If it doesn’t match your information saved on secure google server, recognize unauthorized login attempt, and you can’t sign in your Gmail or Google account.
Now, you have to complete a few digital identity confirmations for authorizing a login. You may get the identity confirmation code on the phone, email address.
You can use any one method of them once you receive the code. You need to enter it into your computer. Then you will successfully sign into the Gmail account.
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