James L. Hammer

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  • in reply to: How To Fix Fix Can’t Log InTo Sbcglobal Email Account? #2293
    James L. Hammer

    Why Can’t Sign Into Sign into Sbcglobal.net email on iphone?

    Why I can’t sign into my sbcglobal.net email account on iphone? While it is working perfectly fine on my windows pc.

    Each time, I try to access it through the mail app. It says can’t connect to this server. 

    What could be the issues for this problem.

    in reply to: How To Fix Sound Not Working On Asus Laptop? #6515
    James L. Hammer

    Troubleshoot The Asus laptop audio issue:

    If you are going through Asus laptop no sound problem, follow the steps available below. 

    Unmute the sound- 

    Please make sure you have not muted the sound by mistake. To unmute the music, you may press the sound button (you will see a speaker icon on it) on your keyboard or follow the steps given below. 

    • Click on the speaker icon available in the task manager. 
    • Now you will see the volume bar, click on the mute icon or raise the volume. 

    Also, raise the volume on your laptop, and then play a music file again. 

    Plugin the earphones or external speakers- 

    If you don’t see a mute icon on your laptop, but still sound not working on Asus laptop. You should insert the headphones or earphones into your computer. Now play music again. 

    Let’s see do you hear any sound from it or not? 

    If you can hear the sound through external speakers or earphones, it means there is something wrong with the sound settings, or you’re built-in speakers are faulty. 

    In this case, you may visit: why do i have no sound on Asus laptop through built-in speakers? 

    Update the sound driver – 

    Please make sure your Asus laptop is using the latest sound driver if not, you need to go ahead and update the audio driver on your computer. 

    To update the sound driver, you may follow the instructions given below. 

    • Go to the device manager (open run box >> type devmgmt.msc and press ok ). 
    • Click on the sound, game controller option (expand it). 
    • Right-click on your sound driver and press the updated driver software option. 
    • Choose the search automatically for audio updated software option. 
    • Now your computer will start finding the latest update for itself and install it. 

    Remove the duplicate drivers- 

    If you have a sound not working issue on Asus laptop with windows 10 os. Please make sure you do not have duplicate audio driver into your windows 10 pc. 

    This is the most common reason for no sound on Asus laptop windows ten pc. In this case, you need to uninstall the audio drivers from your Asus laptop. 

    • Go back to the device manager on your Windows 10 laptop. 
    • Click on the sound, video controller again. 
    • Right-click on your sound driver and click on uninstall. 
    • Click on ok. 
    • Once you remove the one driver from your laptop, you need to remove the other drivers as well. 

    After removing the sound driver, you need to restart the laptop once. It will automatically find the best driver for itself. 

    So you can go ahead and play a video or music now. 

    Uninstall the latest windows update- 

    Sometimes, you may have “Asus laptop no sound issue” due to the windows update, when windows couldn’t update itself correctly. It may interrupt some services, including sound issue. 

    In such a case, you should uninstall the recent windows update using the instructions available below. 

    • Go to the program and features ( open run box >> type appwiz.cpl >> ok )
    • Click on the View installed updates. 
    • Now you will able to see the list of updates; you need to select the recent update and click on uninstall.

    Restart the audio services- 

    After following the above instructions, if you are still dealing with the sound not working on Asus laptop issue. 

    You should restart the audio services from the service manager. 

    To do so, you may follow the steps given below. 

    • Go to the service manager (open run box >> type services.msc >> click ok)
    • Scroll down and click on windows audio. 
    • Press the restart button. 

    Finally, your audio service will restart. You may go ahead and trying to play an audio file now. 

    in reply to: Why Is My brother Printer Printing Blank Pages #6462
    James L. Hammer

    To fix the brother printer printing blank pages problem on windows 10 pc, please follow the instructions given below. 

    • Go to the brother printer property (you will find it in control panel >> devices & printers). 
    • Click on the advanced tab, and select a print processor. 
    • Select the WINPRINT option and Choose RAW as a default data type. 
    • Finally, click on, ok. 
    • Also, If you see a checkmark on the “keep printed document” option. you need to uncheck it. 

    If you are using a Mac pc, you should check the following things:


    in reply to: How To Fix Asus Laptop Sound Not Working? Asus laptop No Sound #6469
    James L. Hammer

    Laptop is automatically muting itself. I have not muted the sound anytime. Whenever I increase the volume, it goes down automatically.

    Why is this happening with my asus laptop?

    please help me in troubleshooting the issue?

    in reply to: Why Is My Netgear Router Blinking Orange Internet Light? #6466
    James L. Hammer

    Let’s try to reset your Netgear wifi router hard. To do that, you need a pin and follow these steps. 

    1. Take a pin or paperclip. 
    2. Power on your Netgear router. 
    3. Now press and hold the reset button on your router for 1 minute. 
    4. Once you release the button, you should plan to reboot your router again. 

    If your router still doesn’t work fine, it means your router is dead. In such a case, you have to get a new router. 

    James L. Hammer

    Can you tell us when did you access the account last time?
    Do you remember any old password through which you were able to log in to your Gmail account earlier?
    Apart from the security questions, do you have any other verification method?
    If yes! you may try to verify your Gmail account using that details.

    in reply to: Why Does My Aol Old Mail Disappeared ? Recover Missing Emails #5066
    James L. Hammer

    AOL emails disappeared from the iPhone while they are available in the webmails? 

    If your AOL mails have been disappeared from the iPhone, while they are available in the webmails.

    it can be due to the two primary reasons: 

    1. iPhone is unable to sync with the AOL mail server. 
    2. You have configured your account using the pop settings. 

    In a simple way, you should try to delete the account on iPhone, and re-add it using the auto settings or IMAP settings.

    For brief details, you may visit: Why Is My AOL Mail Not Working On Android Phone?

    James L. Hammer

    About three or four weeks ago, I was unable to access my yahoo account on my Samsung phone, at that time, I did few things which I am going to explain here, you may try them to resolve your yahoo mail sign in problems.

    1. Go to the settings.
    2. Click on the Accounts & sync.
    3. Now Tap on the yahoo account, and click on remove account.
    4. After removing the account, the press adds the account option.
    5. Select yahoo mail, and type your email address and password.
    6. Click on the Next button.
    7. Finally, your account will be added.

    Once you will add the account successfully, you will get rid of yahoo mail sign in problems.


    in reply to: Why Is My AOL Mail Not Working On Android Phone? #5971
    James L. Hammer

    This might sound a little silly, but you should never ignore checking the internet connection. There might be a possibility of no internet connection or no cellular data on your phone.

    I hope this will help you in fixing the aol mail not working problem.

    in reply to: Why Is My Gmail Not Receiving Emails On Phone Or PC? #5918
    James L. Hammer

    Are you not getting emails on Gmail account using outlook or any other third party app?

    If you can’t receive emails on Gmail account using outlook or any other third party app.

    You should follow the instructions available below. 

    1. Check the internet connection on your computer.
    2. Turn off the windows firewall and security settings for a while. 

    Now check do you get the new emails on your Gmail or not? 

    If you are still not getting the emails on your Gmail account, follow the steps available below. 

    Enable the pop / Imap settings- 

    Never forget to enable the IMAP and pop settings on your Gmail account. If this feature will not be enabled. 

    You won’t be able to receive emails on your Gmail using outlook or third party apps. 

    1. Go back to the Gmail forwarding and IMAP/pop settings. 
    2. Click on the enable pop or IMAP account, whichever incoming server you are using. 
    3. Now click on save settings. 

    Click on the send and receive button once- 

    Sometimes, the outlook may make some delay in receiving the emails. In such a case, you will not be able to receive emails on time. 

    So press the send & receive button on your outlook app once. Now see if it is receiving emails from Gmail or not? 

    If it is not getting the emails from Gmail, and giving you some error messages. 

    You should have a look at the following topic. 

    How to fix Gmail send & receive the error on outlook mail app. 

    in reply to: how to delete gmail account permanently #5857
    James L. Hammer

    Yes! I can surely help you in deleting your Gmail account permanently. But before that, you want to make you aware of a few things.

    If you delete your Gmail account, you will lose all contacts, files or content available in the mail or google drive.
    So before deleting your account, you just need to take the backup of your files, and contacts.

    • Your browsing history, bookmarks, will be also deleted.
    • You will lose the subscription from the music, youtube, app store, and other google products.
    • If you are using your account on any android phone, Chromebook or any other devices. Those devices, will sign out automatically, and ask you to enter the new emails.
    • Also, you will lose the contacts, and photos from your phone.

    So never forget to take a back up of them.

    The process to delete the Gmail account-

    After knowing all this, if you still want to delete the Gmail account permanently, you may follow the steps given below:

    • Let’s get into the Gmail account (In case, if you find difficulty in sign in, you may visit: how to fix Gmail sign in problem ).
    • Click on your profile picture, and press the manage google account button.
    • Now press the data & personalization from the left menu.
    • Scroll down, and click on the delete a server or your account.
    • Choose to delete your Google account.
    • Now enter the password again,
    • Finally, you will be signed out from the account, and your account will be removed.

    I hope you have removed your Gmail account successfully,


    in reply to: Why Is My Linksys Router Blinking Orange? #1057
    James L. Hammer

    Before I can help you with fixing the yellow or amber light issue on your Linksys router, please tell me a few things:

    • What is internet light status on your modem?
    • What is the model number of your Linksys router?
    • Who is your internet service provider and what kind of connection type do you have?



    in reply to: How Do I Fix Lenovo Laptop Sound Not Working Problem? #4672
    James L. Hammer

    Hi, I am not getting the audio from youtube, but I can hear the audio If playing something on my vlc media player.

    Can you tell me why is audio not working on my Lenovo laptop?


    in reply to: How Do I Fix Lenovo Laptop Sound Not Working Problem? #654
    James L. Hammer

    The sound problem on Lenovo laptop can occur due to several things like- hardware issues, driver issues, or audio settings issues.

    But here, I am giving you the basic guide to troubleshooting the audio problem.

    this may help you in fixing the Lenovo laptop with no sound problem.

    • Look at the sound icon, Ensure that there is no mute icon available. If you see the mute icon on it, you should un-mute the sound by pressing the sound button on your keyboard.
    • Play a movie or music on your laptop, now raise the volume, and make it on the highest level. Let’s see if you can hear a sound or not?
    • Let’s plug-in the headphones or external speakers, now play music, can you hear the sound or not.