Kay N. Grijalva

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  • in reply to: Why Is AOL Mail Login Screen Missing On Google Chrome? #1574
    Kay N. Grijalva

    Did you check for the Java update on your pc? Usually, people face such kind of problem in there pc due to the outdated version of java.

    Please go ahead and update the java application first. To update the java in a windows computer, you need to follow the instructions given below:

    • Press the start (windows) button and go to the control panel.
    • Click on Java and open it.
    • Choose update from the top menu and then ‘update now’.
    • Once you will click on the ‘update now’, your pc will start searching online for the latest version of java. It will download and update itself automatically if found any update.

    Right after updating the javascript. you should go to the AOL website again. Let’s see if you are still going through aol missing emails problem or it is working perfectly fine.

    in reply to: Why Does My Brother Printer Won’t Connect To WiFi? #449
    Kay N. Grijalva

    Here is the complete guide to troubleshoot the brother printer not connecting to wifi problem. 

    You may follow these steps, as given in the sequence. 

    Check the network signal strength-

    when you can’t connect your printer to the network. you should check the wifi signal strength on your printer. 

    If your printer is showing poor status, it means your printer is placed too far from the wifi router. That’s why is it unable to connect to the wifi network. 

    In this case, you need to place your printer nearby your router or use a range extender to enhance the wifi signals. 

    To check the wifi signal strength, you may follow the steps given below. 

    • Push the menu key on your brother printer. 
    • Proceed to the network settings using up or down key. 
    • Choose WLAN settings. 
    • Now you will able to see the list of available networks. Please review the signal depth of your wifi. How many bars can you see? If it is showing only one or two signal bars. It indicates you have a low wifi signal. 

    Step 2- Reboot the printer and router: 

    let’s power cycle your printer and router in the following sequence.

    • Remove the power cable from your printer. 
    • Plug out the power cord from your wireless router. 
    • Now wait for one minute, and then power on your router first. 
    • Again wait for 30 seconds, and then power on your printer. 

    Now make another attempt to join your brother printer from the wifi network. 

    Step 3- Check wireless security key – 

    Before trying to connect your printer to the wireless network, please make sure that you are typing the correct password for your wifi network. 

    If you don’t know the wifi password, you may go ahead and reset it. 

    After resetting the password, you should try to connect through your wifi again. 

    Step 4- Change the Encryption type- 

    If you have already tried the above instructions but still brother printer is not connecting to the wifi network. 

    I would suggest you change the wifi encryption type. 

    Let’s Make the Wifi encryption type As WEP (64 bit) on your router for 2.4 GHz networks. 

    To change the encryption type, you may follow the steps given below. 

    • Open the router’s admin panel. 
    • Go to the wireless settings. 
    • Click on the security settings. 
    • Select the encryption type as WEP 64 bit. 
    • Now generate your new wifi key. 
    • Finally, you click on save settings. 

    Once you change the encryption type, you should reboot the printer again. 

    Now let’s try to connect it through wifi again. 

    Step 5 – Use the WPS push button method- 

    if you have followed the above steps, but still your brother printer won’t connect to wifi, you should use the WPS push button method to connect it through the wifi network. 

    To use the push button method, you may use the following steps. 

    • Hold the wifi setup key on your printer about 4 seconds. 
    • Now hold the WPS button on the router for 4 seconds. you will find it on the back of your router. 

    Now wait for 2 minutes, so your printer can connect itself to the wifi network. 

    Reset the network settings- 

    after following the above steps, if you are still unable to connect your brother printer to the wifi network. 

    I will recommend you; you should reset the network settings. 

    • Turn on your brother printer, touch the menu button. 
    • Go to the network settings using the up or down arrow key, press the ok button. 
    • Choose reset network settings with the help of up and down arrow button, and press ok. 
    • Now press number 1 key. 
    • Finally, your printer will reset the network settings, and it will reboot itself.

    You may also visit: why does my brother printer says offline? 

    in reply to: Why I Can’t Access Belkin Router Admin Page? #6629
    Kay N. Grijalva

    First of all, This is not your IP address at all. 169.178 series are for APIPA IP addresses. 

    It seems like- the DHCP server is not responding on your router that’s why you were getting this error message. 

    Here are some tips to fix the problem; you may use them. 

    • Power cycle the router, and laptop, wait for one minute, now do the ip config again. 
    • If you are still getting the 169.178.X.X ip address, you should reset the Belkin router. 

    Once you will factory restore the router, you should configure it again. for more information, you may visit: 

    how to fix install Belkin router? 

    in reply to: Why I Can’t Login to My AOL Account? #6636
    Kay N. Grijalva

    These days many people are complaining about AOL mail login problems on their edge browser.
    It’s happening after the recent update.
    You should delete the cookies of your browser, then try to log in your account again.
    It will start working fine.

    in reply to: How To Fix Sound Not Working On Asus Laptop? #6542
    Kay N. Grijalva

    I would suggest you just factory restore your computer using the details given below. It will resolve the audio problem. 

    1. Open the command prompt and type rstrui.exe, press enter button. 
    2.  Now you will see the system restore window, click on next. 
    3. Select the date when the sound was working fine on your laptop and click on next. 
    4. Finally, you will reach to the option, where it will ask you for the confirmation, click on yes. 

    Now the system restores process will start. It may take some time. So you have to leave your computer free until that time. 

    Once your Asus laptop restores itself, you will get the home screen back. 

    Let me know if it has resolved the sound problem on the Asus laptop or not? 

    in reply to: How to update the autofill settings on google chrome? #6531
    Kay N. Grijalva

    To update the autofill settings, you may follow the instructions given below. 


    Update the autofill settings on google chrome-


    1. Open the chrome and type chrome://settings. 
    2. Click on advance settings, and click on autofill settings. 
    3. Now select the website or email address (which you want to edit), click on the edit button. 
    4. Type your computer password, and now you wil able to see your details. You may change your details, and click on save changes. 

    Update the autofill settings on firefox – 


    1. Open the firefox and click options.
    2. Now click on privacy and security. 
    3. Select autofill settings. 
    4. Select the website or email, you want to change and click on edit. 
    5. Type your computer password for verification. 
    6. Finally, you can change your details here, and click on save settings. 


    Update the autofill settings on safari- 

    To update the autofill settings on safari, you need to follow the instructions given below. 


    • Open the safari and click on preferences. 
    • Select autofill settings.
    • Now choose the email address you want the details for, and click on edit. 
    • Finally, you can change your login details here. 



    in reply to: How To Fix Fix Can’t Log InTo Sbcglobal Email Account? #2222
    Kay N. Grijalva

    It seems like the issue is related to your browser cookies, that’s why you are having sbcglobal email login problem.
    So I will recommend you remove the browser cookies and cache files, and after that, you should try to log into your account again.
    If it still doesn’t work. You should install another browser and try to log in to your sbcglobal.netyour account through it.

    Kay N. Grijalva

    Let’s check the internet connection on your iPhone first. You have the internet but still can’t log in to the Gmail account. 

    You should delete the Gmail account from the iPhone and add it again using the following details. 

    1. Let’s go to the settings on your iPhone 11 pro. 
    2. Scroll down and click on the accounts and password. 
    3. Tap on your Gmail (Google) account, and click on delete account. 
    4. Click on ok, 
    5. Now click on the add account and select Google. 
    6. Now type your email address and press next. 
    7. Type the Gmail password and click on sign in. 
    Kay N. Grijalva

    AOL desktop not responding – 

    AOL desktop is not responding issue can be one of the most common issues for the internet. 

    Quit the program from task manager- 

    Whenever you see the stopped working or not responding message, while you open up the aol desktop program. 

    You should quit the program and restart it. 

    For windows users- 

    1. Press CTRL + ALT + Delete button all together. 
    2. Click on the Process tab. 
    3. Now select your AOL desktop application, and click on end program. 
    4. Now you will see a pop window, here you need to click on the end program. 

    Once your AOL desktop program will disappear from the process tab, you need to reopen it. 

    For Mac Users- 

    If you are using a Mac computer, you need to follow the instructions given below to quit the program. 

    1. Right-click on the AOL desktop icon, available in the task manager. 
    2. Click on force quit. 

    Your Device is not compatible with the program – 

    Have you checked the device compatibility for your AOL desktop application? Is your device compatible with it or not? 

    Because, If you are using an older computer. Which has lesser hardware than required by the aol desktop application requirement? It can be a major reason behind it. 

    In such a case, you have to upgrade the device hardware, then only you will be able to run the program on your device. 

    Otherwise, you will keep getting the AOL desktop not responding error message on your computer. 

    To install the AOL desktop software on your computer, you must have at least: 

    1. 266MHZ processor or faster than it. 
    2. 1 GB primary memory (RAM) 
    3. 512 free storage on the secondary drive (hard drive).
    4. Windows 7 or mac osx 10.0.0

    Remove the virus from your computer- 

    If your computer has a good amount of hardware, but still running lethargic. Also, it

     Shows the AOL desktop stopped working error message when you try to open it. 

    In such a case, you should scan your computer with the hitman pro and malware bytes anti-malware. 

    There might be a presence of the virus, that’s why your computer is not responding. 

    Once you will scan your computer. You should open the AOL desktop gold program again. I am sure this will start working fine this time. 

    Reinstall the program- 

    If you have already tried the above instructions but still AOL desktop is not responding. In such a case, you need to uninstall the program and reinstall it again. 

    To do so, you may follow the steps available below: 

    For Windows users : 

    Go to the program and files >> select AOL desktop application >> press uninstall button. 

    For mac users: 

    Select your AOL application >> to push it to the trash folder. 

    Once you will uninstall the program completely, you need to go back to the AOL desktop gold website and download the latest setup and install it. 

    After following all these instructions, you will be able to fix the aol desktop not responding problem.  In case, if you need more help. Let us know.

    in reply to: Why is my mail app crashing in macbook pro? #5732
    Kay N. Grijalva

    Here are some tricks, which can help you in fixing the mail app not responding issue on mac pro. I will advise you to use them once.

    Clean the disk –

    Let’s begin with cleaning the drive. For that, you can use the Ccleaner tool. This tool will help you in removing the temp files, junk files and cleaning the other applications.

    Unpin the mail app from startup-

    You should check the startup files if you see the mail app in the list; you need to remove it from there.  Also, try to remove the other apps from the list, that doesn’t need to be there.

    Remove the envelope files (recommended for sierra OS users)-

    If you have a mac sierra operating system, and your app is crashing on it, you need to follow the instructions given below.

    • Force quit the mail application.
    • Go to the libraries >> mail >> v5 >> mail data
    • Select the following three files.
      • Envelop index
      • Envelop index-shm
      • Envelop index-wal

    Now drag them into the trash folder.

    Now restart the mail app and start using it.

    It will start working fine.

    in reply to: What Is The Process To Verify The Apple Pay Account? #5585
    Kay N. Grijalva

    To verify the apple pay account, you just need to have atleast one govt. issued id like- your voter id card, social security no. etc.

    So you need to click the photo of your identity cards and upload them within your apple pay account.

    After uploading the document. their team member will verify it.

    in reply to: Why Is My Sbcglobal Account Not Safe? #5581
    Kay N. Grijalva

    If you are getting suspicious activity or safety-related messages. this shows something wrong is happening with your account.

    Maybe some other person is using your account and they are doing some kind of unauthorized activities? or

    Your At&T mail server is not able to identify the location. that’s why they are sending you this kind of account error messages.

    So first of all, you need to turn off the vpn or proxy server, now changes the security questions on your account.

    in reply to: How To Fix Aol Email App Problem On Iphone 7 #5487
    Kay N. Grijalva

    Let’s update the username and password on your phone once, and then try to reaccess your AOL account.
    If you are still having “AOL mail not sending and receiving emails issue “on iPhone 7.
    You need to update the mail app. You may install another third-party application into your computer and use it for AOL.
    It will work completely fine into your iPhone.

    in reply to: I Need Help To Fix Net::Err_Cert_Authority_Invalid Error Message #5315
    Kay N. Grijalva

    When you get the Net::Err_Cert_Authority_Invalid error on google chrome or any other browser. you should use following tricks to fix the problem.

    Change the DNS Address- 

    Many times, we have seen people complaining about your connection is not private issue due to the DNS server.

    Their DNS server does not respond properly. that’s why they start getting err_cert_authority_invalid error code on chrome.

    So you should replace the DNS address with the google’s DNS address which is: and

    If you don’t know how to do it on windows 10 computer, you can follow the guide given below.

    • Open the run box, type NCPA.CPL and press ok.
    • Right-click on the network adapter, whichever you are using for the internet and click on the properties.
    • Now select TCP/ IP version 4 protocol and click on properties.
    • Now click on Use following DNS server addresses.
    • Now type in the primary DNS address box and in the secondary DNS address box.
    • press ok and reboot your windows pc once.

    After rebooting the windows pc, you should try to access the SSL encrypted websites again. let’s see if they are working fine now or not?

    Disable the proxy server- 

    As we all know, the proxy server is used for hiding the original IP address and location. so we can say, this is some kind of spam activity.

    When you will try to SSL encrypted website on your browser using the proxy software. your browser will not be able to handle the secure connection.

    due to that, you will get your connection is not private error message along with Net::err_cert_authority_invalid error code.

    So you should disable all proxy software and then try to load the page again.

    • Go to the control panel and click on internet settings.
    • Under the connection tab, you will get the LAN settings button, click on it.
    • Uncheck the proxy tab and click on ok.

    After removing the checkmark from the proxy tab, you should also check the program and features.

    ensure that, there is no third-party VPN or proxy application running into the computer.

    So you need to reboot the computer, I am sure this will work for you.

    Time And Date Issue- 

    Do you know, the time and date play a very important role in maintaining a secure connection. if you have the wrong time and date, it will not work for you and create lots of problem for you.

    net::err_cert_authority_invalid will be one of them.

    so if you have incorrect time and date into your computer. you should make it correct immediately than after trying to access the website.


    in reply to: Why Is My Macbook Pro Running So Slow? #5311
    Kay N. Grijalva

    Generally, MacBook pro users see itself running slow due to the following reasons.

    • Massive programs are running in the background.
    • The computer is loading many applications at startup.
    • Low disk space.
    • Time to upgrade the hardware.
    • OSX needs an update.
    • Firmware or software is outdated
    • Malware is running in the MacBook.

    These are the seven most basic reasons behind apple MacBook pro or air running slow. Now let me share the instructions about how to make MacBook pro faster.

    Heavy programs are running in the background-

    Whenever your MacBook is running slow. You should monitor the program activity on your MacBook.

    Let’s check is there any unknown program running in the background, or is there any program consuming more hardware?

    Further, if you find any programs in the activity center, you need to remove them from the task manager.

    Steps –

    • Click on go available on the top menu.
    • Select utility.
    • Now you will able to see the list of programs running, currently. You should check the list carefully. If you see any unnecessary programs running, double click on the file. Now you will able to see the quit option. Just click on it.

    Remove the programs from startup-

    After reviewing the activity center, it’s a time to check also the startup settings. Possibly, there are multiple application running at the startup, which might be causing the MacBook pro running slow problem.

    It would help if you aimed to remove all unnecessary programs from the startup and reboot your computer once.

    Steps –

    • Go to the system preferences and click on users & groups.
    • Choose your username from the left menu.
    • Now click on Login Items.
    • Here, you will able to see the list of all programs. whichever program you need to remove, just select the program, and press the –  icon available in the bottom of this tab.
    • Click on ok.

    Low disk space-

    “Do you have sufficient disk space on your MacBook?” If not.  I would say, this is also the most common reason behind MacBook pro running slow issue. Let me explain why-

    Mac book uses some hard drive space to create virtual memory, which helps it in the running faster.
    Whenever you have low disk space, your virtual memory will be reduced by the MacBook iOS, which cause the running slow or freezing issue generally.

    According to me, You should have at least 15% to 20 % free disk space. So you should remove unuseful files from the hard drive and run a hard drive cleaner program to clean the hard drive.

    Remove the viruses –

    Sometimes, people might face MacBook pro running slow or freezing issue due to the presence of malware or some other viruses.

    Viruses usually come through spammy websites or spammy programs. So if you are not containing any antivirus in your computer and visiting some spammy sites, the virus may download in the background without your knowledge.

    Once this virus reaches in your MacBook may cause of the slow and freezing problem.

    Further, if your MacBook Pro is running slow or freezing, you should install a good antivirus program like- malware, Norton,  and scan your computer carefully.

    Let’s see if you can find any virus during the scan. In other words, if the virus does find by antivirus increase the speed of the MacBook.

    Run Ccleaner-

    Ccleaner is an outstanding program for optimizing the MacBook. It will also assist you in removing the temporary files, browser cookies & cache.

    It will help you in cleaning the MacBook and make your laptop faster. I am explaining how you will install and use it.

    • Go to the Ccleaner website.
    • Press the download button.
    • Now open the file and drag the Ccleaner into your home screen.
    • Now open it and press analyze button.
    • Once, it will complete the analyze process; you need to click on run cleaner.

    Finally, this program will clean your MacBook and make it a little faster.

    Update the iOS and firmware-

    An older version of mac os will always be slower than the new one. So you should update the iOS continuously. Especially the security patches and other Official iOS updates.

    Above all, kinds of steps will help you with cleaning the program and make your computer much faster than before.
    For more information, you can visit: how to update mac os?

    in reply to: How To Format Macbook Pro? #5283
    Kay N. Grijalva

    My MacBook pro is not turning on. Someone told me to reset it and then it will start working? However, I don’t know how to do it.

    Can anyone tell me, how to format MacBook pro?

    Here, you need to select disk utility and choose your main hard drive, by default. It will name as MacBook HD.

    Now you need to click on erase.

    Select the format mac os extended journaled and click on erase.

    After erasing the Macbook HD drive, you need to hit the disk utility again.

    Click on the reinstall mac os and follow the process to install the os again.

    Note- before formating the MacBook; you should take the backup of your data.

    It’s very important; otherwise, you will lose everything.

    You can take the backup via apple cloud drive or apple machine program.

    They will help you in taking the backup of your MacBook.

    Kay N. Grijalva

    It seems like- someone had unauthorized access to your sbcglobal email account, and they had deleted it. That’s why you are unable to access the email account and getting the not available error message.

    In this situation, you can call ATT email services and ask them about the situation.ai only they can retrieve your account. Otherwise, you should forget about this account and create a new account.

    in reply to: Why Is AOL Compose Button Not Working On Google Chrome? #5080
    Kay N. Grijalva

    Compose button not responding issue directly related to the browser when you are going to use an outdated or corrupted web browser. Here are the guidelines to fix this kind of problem.

    Delete the cookies cache- 

    1. Open the google chrome and click on the menu bar icon.
    2. Click on the Settings icon and then click on the advanced option.
    3. Now click on the precise browsing data.
    4. Finally, you will get a screen. Here, you need to click on precise data.

    After deleting the cookies and cache, you need to reboot your computer once. Now try to log in your aol account, and press the compose button. Let’s see if it is working this time or not?

    Update the javascript- 

    Do not forget to check for the java update? Maybe there is an update available for the browser. That’s why it is not responding. So you need to update the javascript.

    Enable the popup- 

    Let’s enable the pop-up window on your browser and then press the compose button again. Let’s see if it is allowing you to load the page or not.

    If it is not allowing you to load the page, you need to reset your web browser.

    Update the browser- 

    Also, check for the web update. Maybe there is an important update required for the webmail. That’s why you are going through the web browser.

    1. Click on the menu icon.
    2. Click on the settings and press the advanced button.
    3. Scroll down and click on update browser settings. Finally, your browser will be updated. You will be good to go.

    After following all these techniques, if the compose button is still not working. You need to change your web browser. In case, if you are unable to sign in to your aol account. you need to visit: how to fix aol email login problems


    Kay N. Grijalva

    How to fix AOL email login problems on web browser- 

    Dealing with the AOL email login problems is quite normal for these days. If you will take a deep look at the AOL mail community, you will see the majority of questions related to the AOL sign in problem.

    But the good part is, you can easily solve this kind of issue by using some normal tricks.

    Here I am sharing the techniques for fixing the can’t sign into AOL mail problem, you may use it to fix your problem.

    Check the login information –

    Let’s begin with verifying the username and password. Ensure that you are typing the correct password.

    If you are not sure about the password, you may go ahead and reset it and create a new AOL password for yourself.

    When you regenerate a new password for your AOL mail, you need to try to login through it. Let’s see it is working or not.

    You should never forget, passwords are case sensitive.

    If you have type any letter in the caps, you have to enter it in the caps mode always.

    Update the autofill settings-

    If you login your AOL account using the autofill settings. You should update the autofill settings on your browser.

    Let’s optimize your web browser-

    Sometimes, you may have AOL email login problems due to the browser issue.

    When your browser uses the old cookies or it is not well optimized. It will not be able to maintain a secure connection.

    In such a case, you will not be open to the AOL mail web page or sometimes, you will get completely blank pages.

    If this is the case, you need to do the following things.

    1. Delete the cookies, history from your web browser.
    2. Check for the recent update for your web browser.

    Update the java-

    When you can’t sign into the AOL mail account because login button is not responding. It can be due to outdated java.

    You should update the java, and then retry to log in your account. I am sure this will work fine for you.

    Check the network settings –

    When you are unable to load the web page and some kind of errors like-

    This page is not available or your connection is not private.

    This issue is related to network settings. It means, your network settings are not correct. That’s why you are getting such kind of error messages.  In such a case, first you should:

    1. Update the DNS server settings.
    2. Check the Internet connection settings.

    Check server status –  

    Never forget to check the server status for your aol mail. Because, When the server is in the maintenance or down in your area. You won’t be able to access the aol mail anymore.

    in reply to: How To Reset Brother Printer To The Factory Settings? #4229
    Kay N. Grijalva

    Thank you for showing your interest in helping me, But My printer was still not working fine after resetting it.
    So I consulted with my friend. He told me, My machine is old. That’s why it is not working fine.
    That’s why I bought a new printer for myself.

    in reply to: Why Is My SBCGlobal Mail Not Working? #4192
    Kay N. Grijalva

    Let’s try these instructions to fix sbcglobal mail not working on iPhone problem.

    1. Firstly start with checking the internet connection on your phone. You should have the internet on the phone. If you don’t have internet, you can connect your iPhone to the wifi and then try to load the emails again.
    2. Sometimes, People face sbcglobal email, not working problem due to the server issue. As we all know, sbcglobal emails are being hosted by the yahoo mail server. When yahoo mail server is down, you won’t be able to load the emails on your phone. So you need to check the server settings. If you find the server is down in your area. You need to wait until it will be up and start working fine again.
    3. After checking the server status, you should check the account configuration settings. Maybe you have entered the wrong account details for your sbcglobal server. That’s why your account is not able to communicate with the mail server.
    4. Last but not least, you should check for the app update if there is an update available. You need to go ahead and update it.
    in reply to: How To Add AOL Mail Account On Outlook 365? #4131
    Kay N. Grijalva

    Let’s begin with checking the username and password for the account.

    you might be typing the invalid password. that’s why your account is unable to sign into the aol account.

    Also, Check the server information.

    most of the time, outlook is unable to communicate with the path due to the invalid server path or authentication.

    in reply to: Why I Can’t Access AOL Mail Login Page On Windows 10? #4129
    Kay N. Grijalva

    My browser was using expired cookies. that’s why my computer was unable to load the aol mail website.

    So I deleted the cookies files from the browser and then tried to load the website again.

    this time, my aol website was working fine.

    in reply to: How Do I Reset WiFi Password On My Belkin Router? #4126
    Kay N. Grijalva

    If you don’t get the password on the router itself, it means, there is no password for your admin panel.

    So you can leave the password box blank, and press submits button.

    Somehow, If you get an incorrect password error message.

    In this case,  you have to factory restore the Belkin router and reconfigure it again.

    When you start setting up your router from the beginning, you will get an option to choose the wireless password as well. There, you can select your wireless password.

    in reply to: Why Is IMAP AOL Not Responding? #4008
    Kay N. Grijalva

    Generally, People struggle through Imap AOL not responding on iPhone due to the following reasons.

    1. Server issue.
    2. Account configuration issue.
    3. Application Issue.

    So here I am sharing the instructions about how to fix imap.aol.com stopped working issue.

    Check Server configuration – 

    When you do not configure your AOL on the phone using the correct information. It may lead you to the not responding problem.  Here  I am sharing the IMAP server information for the AOL account. You need to configure your account with that information.

    Incoming server address-  imap.aol.com

    Port NO- 993

    SSL Type-  Yes.

    Check Username and password- 

    If you have made any mistake in typing the incorrect username and password, your email application will be unable to log into AOL account.

    This situation will create imap.aol.com, not responding issue.



    in reply to: Why Is My Netgear Router Blinking Orange Internet Light? #557
    Kay N. Grijalva

    Which internet connection type do you own from the ISP?

    If you own a dynamic connection, then it’s okay.

    But If you any ISP connection type like- Static, PPPoE, etc. you should go into the Netgear router settings and verify them.

    To ensure the connection type, you can contact the ISP and ask them for the required information to configure the router with the modem.

    Let’s say If they confirm you have a PPPoE connection type. You should ask them for the username and password.

    Once you get the username and password, you should get into the router admin panel.

    Now Go to the internet settings and select your PPPoE As a connection type. now type the username and password for the internet and click on apply changes.

    When you will click on apply changes, your Netgear router will reboot itself.

    Finally, you will get rid of Netgear router blinking orange internet light problem.



    in reply to: Why AM I Not Receiving Emails On Sub-Folders? #3628
    Kay N. Grijalva

    I believe you have created the subfolder into your AOL account only. but you have not created the email filters. that’s why you’re unable to receive the new bank emails into the subfolder.

    So you need to go ahead and create an email filter. then only you will start receiving the emails on your account.

    to do that, you can follow the instructions given below.

    • Let’s open the AOL webmail.
    • Click on Settings.
    • Now click on general settings.
    • Here, you need to click on email filters, now click on create a filter.
    • Now you need to set up your parameters, as you told me- you can go ahead and put bank’s email address, and the subject of the email in the filter.
    • Setup your sub-folder as a destination mail folder.

    Finally, you will receive the new emails into your AOL account. if you don’t receive the emails into your AOL account. you can visit: why is my aol mail not receiving emails

    in reply to: Cannot Get AOL Mail On Iphone Why? #3465
    Kay N. Grijalva

    Let’s disconnect your iPhone from the WiFi Network and try to open the aol mail login page using cellular data.

    If does open the page for you and allow you to login into the account.  this problem can be related to the Wireless network. in this case, you have to communicate with your ISP.

    Otherwise, you can visit: how to fix aol mail login problems ? 

    in reply to: Why is my asus laptop running slow? #3204
    Kay N. Grijalva

    If your Asus laptop has started running slow suddenly, it can be due to the presence of a virus. also, sometimes, your laptop might run slow due to the lack of windows update.

    So first of all, you should run malware bytes anti-malware or any good antivirus to make your computer virus free.

    After removing the virus, you should check for the browser update.

    if you find any update, you need to go ahead and update it.

    Kay N. Grijalva

    Here are some tricks and tips about how to fix convention 21 destiny error in brother printer.

    Clean the Density Sensor- 

    1. Open the Printer header.
    2. Remove the transfer roller (Do it carefully, Do not touch the surface to avoid the roller to prevent damage)
    3.  Now Take dry cotton or towel and clean the Surface sensor.
    4. Re-install the transfer roller and close the printer header.
    5. Now reboot your printer and try to print something. let’s see if it is printing or not.

    Check The Cable Connection – 

    After cleaning the density sensor, it’s a time to check the cable connection. please ensure that your density sensor is properly connected through the printer motherboard.

    To ensure the connection, you should remove the cable once, and then you need to re-install the cable again. I am sure this process will help you in fixing the problem.

    Also, you should check the Density sensor’s cable continuity.  be sure, it is functioning well. there is no problem with the connection.

    Replace the Density Sensor- 

    if you have followed the above instructions but somehow you are still getting convention 31 error.  in that case, you need to replace the Density sensor.


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