If you are not getting new emails on yahoo mails using iphone, It simply indicates the issues related to the account syncing.
But the good part is, it is not hard to fix it. You can easily troubleshoot not getting emails problem by following the instructions given below.
If you cannot receive emails on any device: you may visit:
Step 1- Check internet connection-
Check the cellular data or wifi connection-
Before you go ahead and think about troubleshooting the problem. Let’s ensure that you getting the internet on your iphone.
- Click on menu >> settings on your iphone.
- Click cellular data and enable it.
If you want to use the wifi connection –
- Go to the settings and click on wifi.
- Tap on your network name and type your password.
Step 2- Refresh the mailbox-
Sometimes, your mail app might not be able to refresh itself automatically, so you need to refresh the folder on your mail app.
So it can try to sync with the yahoo mail server.
Step 3- check the password on mail app-
If you get the can’t connect to the yahoo server or similar to this error message. You should check the account configuration, and update the yahoo password on your iphone.
- Go to the settings and click on mail, contacts and calendars. (If you have recent IOS device, you will see Accounts option).
- Touch the yahoo account and scroll down to the password section.
- Type your yahoo mail password and click on done or save.
Step 4- Remove and re-add the yahoo mail account-
If you have already tried the above instructions but still not receiving emails on yahoo account using iphone.
You should remove the phone from your iphone and re-add them using the information given below.
- Go back to the mail, accounts or calendars settings ( latest ios users needs to go to settings >> accounts )
- Tap on your yahoo mail account
- Click on delete account option.
- Click on ok.
- Now click on add accounts button
- Select yahoo mail as your service provider.
- Type the email address, password and push the OK button.
Finally your account will be added, you may open the mail app now, and see do you receive the new emails there or not?
Step 4 – Enable pop or imap settings-
If you are getting the imap or pop related error during the yahoo mail not receiving emails issue on iphone. You need to do following things.
- Enable the pop settings on your yahoo account.
- Ensure that the account configuration details are matching with the following details.
Server name- imap.aol.com
Port no- 993
Server name- pop.aol.com
Port no- 583
Step 5 – use yahoo mail official app-
If you have already tried the above instructions but still can’t get new emails on your yahoo account using the iphone. You should install the yahoo official app on your iphone.
Now configure your account on it, and start using it. It will troubleshoot the problem.
You may also visit: Fix Can’t sign into yahoo mail problem