Why Is The Netflix App Suddenly Not Working On Apple TV?
Netflix not working on Apple TV is a popular issue search by an Apple TV user. The issue may cause by Apple TV as well as Netflix servers. Most of the time Netflix doesn’t work due to an internet fault.
Issues come with some error codes on the screen. You can diagnose it by Netflix error codes. People also search for some Netflix issues are like:
- Netflix Says Currently Unavailable on Apple TV
- Not Loading Netflix on Apple TV
- Netflix No Sound on Apple TV
- Netflix Keeps Crashing on Apple TV
How Do You Get Netflix To Work On Apple TV?
Above all, the issues are related to Netflix are not working, but the solutions are different for each topic. Let’s discuss one by one and the steps to fix Netflix problems on Apple TV.
Fix Netflix Says Currently Unavailable on Apple TV Issue
No connection between your TV and Netflix creates the ‘Currently Unavailable on Apple TV’ issue. There could be many reasons behind the Netflix currently unavailable issue. Follow the steps one by one to fix it:
- Turn off your Apple TV, Modem & Router.
- Wait for one minute and turn it back on. Restarting Apple TV and streaming device fixes the currently unavailable issue on Apple TV.
- Check the internet connection on other devices in your homes like pc, laptops, or phones. If you are not getting internet, time to call your internet provider to fix the internet problem.
- Login to Netflix on your phone or PC. If there is also a problem with Netflix on your PC, that might be a problem with the Netflix server. You can try it after a few minutes.
- If Netflix is working on other devices in your home, you should check updates for Apple TV iOS.
- Go to your Apple tv Settings > General > Software Updates > Update Software / Update automatically > Download and Install.
- Fix network glitch or settings from Apple TV settings:
- On Ethernet connection: Go to Ethernet > Configure IP > Select on Automatic > Configure DNS > Select Automatic.
- On Wi-Fi connection: Select Your Wi-Fi network > Configure IP > Click on Automatic > Configure DNS > Select Automatic.
- In the last, if nothing works you can reset your Apple TV settings as factory default.
- Go to your Apple TV and open Settings > General > Reset > Click on Reset all Settings > You have to click on Confirm.
- Try to connect your Netflix, after the Apple TV preset.
Still having an issue, you may contact Netflix customer care through their support page https://help.netflix.com/en.
Netflix Not Loading on Apple TV
Slow internet speed or bad updates also cause Netflix won’t load issues. In this case, first, check your internet speed. If the internet speed is slow, Netflix won’t load videos and start giving not able to load errors.
- To check the internet speed open a google search and type check internet speed.
- Click on Run Speed Test. Google has its speed checker.
- It will start & take a few seconds to check the speed.
- After completing it will show results in the form of download and upload speed.
Netflix No Sound On Apple TV
During the streaming of Netflix on Apple TV, users also complain about the sound issue. The sound issue happens with changes in audio settings. Follow the steps below to fix the Apple TV sound issue on Netflix-
- Sound settings on Apple TV 4th Generation and Apple TV 4k for Netflix: Go to Apple home screen, and open Settings > Video and Audio > click on Audio Format > Change Format > select Use Best Available.
- Sound settings on Apple TV 2nd and 3rd Generation: Go to Apple TV’s home screen and open Settings > Video and Audio > Select Audio Format > Dolby > Select Auto ( to enable surround sound ) and play video on Netflix.
- Try to play something else on your Netflix. Maybe the content has no audio that you are watching.
- In case you are using external speakers then check their wire connections and powers.
- Turn off Bluetooth on Apple TV and turn it back on for Bluetooth speakers.
- Unplug the HDMI cable and plug it back in, it confirms there is no loose connection. Further, try another HDMI cable to make sure the cable is working well.
Netflix Keeps Crashing on Apple TV
Netflix crashing is a very common problem, and every user faces at least once in life during the use of Netflix. Your Netflix app crashes and stops working suddenly. There could be many reasons behind Netflix Keeps Crashing on Apple TV.
You may follow the steps below to fix the Netflix crashing issue:
- Internet connection has a big role in the Netflix crashing. You should check your internet ping speed for Netflix. Go to Apple TV Settings > General > Network > Test Network > OK > Yes and choose your preferred speed.
- Restart your modem and routers. Further, restart your Apple TV.
- Stop high-speed internet using devices in your home.
- Check if Apple TV iOS has the latest patches or updates to install. You can do it from Settings > General > Software Updates. Click on Download and install the update if there is any new update available.
- Reinstalling the Netflix app can solve most of the issues. Follow the steps below to install the updated Netflix App on Apple TV:
- Find the Netflix icon on the Apple TV home screen.
- Hold it from the center until the icon starts shaking.
- Now, click on ‘Delete’ by pressing the Play/Pause button.
- It will ask for your confirmation before removing it, allow it.
- Further, open the Apple TV app store and search for Netflix.
- Select Netflix from the results and click on install.
- After the installation, open the Netflix app from the home screen.
- Log in with your Netflix user-id & password and check if it is working.
Fix Netflix Not Working On Apple TV By Removing Cookies
Cookies have a very important role in digital technology. Every device store cookies, and it helps to recognize devices as well as user information.
Cookies stores information like the last login device its location & what you did play last. Sometimes old cookies won’t able to download the latest update and software firmware. In this case, you have to remove old cookies.
- Follow the steps below to reset Netflix cookies:
- Connect any PC or laptop on the same internet network or modem/router.
- Open the browser on your computer and go to http://www.netflix.com/.
- Now click on Sign in and log in to your account using Netflix email and password.
- Once you are logged in, click on https://www.netflix.com/clearcookies.
- Click on Clear cookies & it will clear all the saved cookies.
- Now, try to access Netflix on Apple TV, still having a login issue, might Netflix has some problem.
Note: Before login Netflix on Apple TV make sure the firmware iOS of the Apple Tv has the latest update.
Network Settings on Apple TV For Netflix Streaming:
Netflix can also stop streaming videos on Apple TV if network settings are not configured according to WI-FI OR Ethernet. This issue can quickly solve by a few changes on Apple TV.
- Open Apple TV Setting.
- Click on the General from the main menu.
- Go to Network > Wi-Fi or Ethernet.
- For Wi-Fi settings select your Wi-Fi network > click on Configure IP, then Automatic. In DNS, select Configure DNS, and then Automatic.
- For Ethernet settings, select Ethernet, > click on Configure IP, and then Automatic. In the same DNS, Configure DNS & select Automatic.
- Now, go to the previous menu and save the network settings.
- Restart your TV as well as the internet modem & router. TV will connect with a new IP address and an automatic network setting.
- Try to play anything from Netflix on Apple TV, and it should work now.
Re-Login Netflix Account
Netflix allows a limited number of users to use Netflix at a time. It depends on your subscription. Sometimes we share or log in to our Netflix account on different devices and forgot to log out. In that case, you can’t use Netflix on your device.
In that case, you have to select the option to log out all the devices from your Netflix account. You can also reset your Netflix password and it will log out from everywhere.
Further, use your new password and log in on your Apple TV. You have to re-login Netflix on your other devices.
The above steps can solve Netflix’s not working issue related to Apple TV. Still having any problem write in the comment below.
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