These days, there are so many yahoo mail users reporting about not receiving emails.
Some of them are having this issue on their all devices while others are saying, they can’t receive the new emails on some specific gadgets.
So here, I am assigning the complete guide to troubleshoot the yahoo mail not receiving emails problem. you may use it to troubleshoot the problem.
Troubleshoot the yahoo mail not receiving emails problem –
If you sign in your account on your computer using the web browser, but don’t see any new incoming emails.
You should follow the steps given below.
Check Spam or JunkBox folder-
when you can’t receive new emails on your yahoo account into the inbox. You should check the junk or spam folder.
If you see your new incoming emails there, you need to open them and click on not spam.
- Log into the yahoo webmail account.
- Go to the spam folder using the mailbox menu.
- Select your emails and click on the not spam button.
If you face the sign-in issue, you may visit: how to fix can’t sign into yahoo account.
Delivery Delay Issue-
Sometimes, yahoo servers may take some time in email delivery. Espcially when the server is overloaded.
So when you can’t receive the emails on yahoo mail account, which has been sent by someone special.
you should wait for atleast 15 minutes.
however, if you still can’t get new emails on your yahoo account. you should proceed to the next step.
Remove unwanted Filters-
email filters are the most common reason behind not receiving emails on yahoo.
If you make any mistake in creating the email filter, it will send your emails to some other folders.
So you need to ensure that there is no filter working on your email account. If you see any filter, you need to go ahead and delete it right now using the following methods.
- Go to the settings and click on the more settings option.
- Click on the filter option,
- Select the email filters if available and click on the delete icon.
- Please do the same with the rest of them.
Once you delete the email filters, you may send a test mail to yourself via another account. Let’s see if you are getting recent emails on your yahoo mail or not?
Turn off the email forwarding settings-
Email forwarding is one another valid cause for yahoo mail not receiving emails.
If you have turned on the forwarding by some blunder, you won’t be authorized to get the new emails on your yahoo account.
That’s because all your incoming emails will be directly delivering to the given email account.
Usually, people enable this feature by mistake. So please ensure that you are not making this mistake with your yahoo account.
If you see the forwarding settings enabled, you need to go ahead and disable them.
- Proceed to the mail settings on your yahoo account again.
- Click on the mailbox option available in the main settings menu.
- Select your email account from the mailbox list.
- If you view an unspecified email address in the forwarding section, click on the remove button.
- Press the save button now.
Unblock the email address-
If your yahoo mail is not receiving emails from someone, while it can receive the emails from others.
First, you need to verify that they are typing the correct password for your yahoo account.
If they confirm that they are typing the correct email address, however, you still can’t receive the emails on your yahoo mail account.
You should check the blocked address settings. Most probably, you have blocked them. That’s why you can’t get new emails from them.
In such a case, you need to unblock their email address using the following tricks.
- Go back to the more settings option on your yahoo account.
- Click on the security and privacy option.
- If you see any blocked address, click on it and click on remove address.
After removing the accounts, you may ask the person to send you another email. It will come directly into your inbox.
Clear the cookies and cache files-
Sometimes, you may be having the yahoo not receiving emails problem due to the browser issue.
When your web browser is not properly optimized, or it is corrupted. It may not be able to sync with the yahoo mail server.
In this case, you will face the yahoo mail not receiving emails problem.
In such a case, you should follow the instructions given below.
- Delete the cookies, cache, and history of your browser.
- Let’s open your email on an incognito window and see if you see your emails on yahoo account there or not?
- Update the web browser.
Troubleshoot Not receiving emails problem on mobile devices-
If you can receive the emails on your yahoo account but not receiving them into your iPhone iPad or any other mobile device.
You should follow the instructions given below:
If you are unable to receive emails on yahoo account, please visit: how to fix can’t receive yahoo mails on iphone?
Check the Network Connection-
- Be sure; your device is connected to the internet.
- Try to open the yahoo mail using the mobile browser.
- If you can’t open the yahoo account on the mobile browser, you should disable & enable the wifi or mobile data settings.
update the password-
If you get can’t sync to the yahoo mail server error message. you should follow the steps given below.
- Go to the mail settings on your mobile device.
- Touch on the yahoo mail account.
- Type your yahoo password, and click on save changes.
If you don’t remember the yahoo password, you may reset it and type it again.
Reconfigure the account-
If you are still struggling with the yahoo mail not receiving emails problem.
You should delete the yahoo mail account and configure it once again using the IMAP or yahoo exchange server settings.
- Go to the mail & accounts (this option can be different)on your device.
- Click on the yahoo account
- tap the delete account option.
- Now click add account.
- Select yahoo as your email service provider.
- Type the yahoo mail address & password.
- Click on the sign-in button now.
Use Yahoo official app-
If you have already tried the above steps, but still facing the yahoo mail not receiving emails problem.
You should use yahoo mail official app on your device.
So those are the steps to get fixed not receiving problem on yahoo account.
If you have any other queries, please feel free to ask us.