Fix: Outlook Send Receive Error Easily

Microsoft Outlook has made a different identity in the digital world. When you set up an account in it, it syncs with the server immediately. After which, you cannot only see the incoming emails here, but you can also send them replies.

By the way, Outlook is the best choice as a third-party mail application. But still, we cannot give it the status of the perfect application. Because sometimes, this application starts generating a send & receive error automatically. Because of this, you can neither receive nor send any new emails on the Outlook application.

You will also get an error code whenever you face Outlook send and receive issues, which can be of the following type.

Outlook send  and receive error
  • send/receive error 0x800ccc0e
  • outlook send receive error 0x80040610

This error explains why it is not syncing with the mail server. 

Why do I keep getting a send/receive error in Outlook?

In most cases, send & receive issues in Outlook occur when your mail account’s login settings have been tampered with. Such as changing the password or enabling 2-step security. Apart from this, there may also be other reasons, which are as follows.

  1. IMAP/Pop3 settings are incorrect. 
  2. The firewall/Security is blocking the computer. 
  3. Login credentials have been changed after configuration. 
  4. IMAP/Pop3 servers are disabled on Gmail or third-party mail services. 

How do you stop a send/receive error in Outlook?

Update The Password – 

When Outlook is showing the send and receive error, you should reset the email password and update it on the outlook mail application. 

Update the password on outlook
  1. Open the Outlook application
  2. Click on the Files
  3. Now click on the Account settings
  4. Select the Email account
  5. Click on the Change
  6. Enter your Email password
  7. Now click on the next button. 

Update the Incoming & Outgoing server addresses – 

Most of the time, Users are unable to send & receive emails through Outlook because of incoming and outgoing server issues. Probably, they have entered the incorrect server address. That’s why Outlook is unable to sync to the mail server. 

So you need to check the incoming & outgoing server settings on google. After that, you should update them in the outlook application. 

Check the incoming and outgoing server status
  • Open the Outlook application
  • Go to the account setup. {Files >> Account settings >> Account setup}
  • Please click on the Outlook settings
  • Select the email account
  • Click on the edit button.
  • Here, you need to enter the Incoming and outgoing server details. 
  • Click on the Next button. 
  • If the send & receive process gets completed, click on the finish button.  

Enable the authentication For outgoing server – 

If account authentication is disabled for outgoing servers. You will definitely go through Outlook not receiving emails. So go to the advanced settings and enable the authentication for outgoing servers. 

Outlook server
  • Launch the Outlook application
  • Go to the account settings
  • Click on the Email account
  • Press the edit button. 
  • Now click on the advanced settings
  • Here, you need to click on the Outgoing server tab. 
  • Check on my outgoing server (server) requires authentication
  • Press the ok button now. 

Update the outlook port number – 

Sometimes, users make mistakes in setting up the correct port number. Due to this, Outlook cannot connect to the Email servers and shows them a send & receive the error. To fix these errors, you have to update the correct port number on your mail application. 

outlook send / receive error
  1. Open the outlook mail application
  2. Go to the account settings
  3. Select the mail account
  4. Click on the edit
  5. Now click on the advanced settings
  6. Here, you need to click on Advanced
  7. Here, you need to set up the Port number
  8. Now click on the ok button. 
  9. Press the next button to set up the account. 

Run Outlook In Safe Mode – 

Outlook does not let you send or receive emails if you have tried the above instructions. You should start Outlook in safe mode. Now perform the send and receive activity.

  1. Press the Windows + R button. 
  2. Type outlook.exe /safe
  3. Click on the ok button. 

Check The Internet connection –

When Outlook cannot sync to the mail servers, you should inspect the internet connection on your computer. If the internet is down or DNS servers are not responding. You need to fix that.  

Check The Firewall Settings – 

Let’s ensure that the outlook application is not blocked by the Firewall or security programs. If so, you need to turn off the firewall and then retry to access the outlook mail application.

Windows firewall and security
  • Go to the Windows Settings
  • Click on Privacy & security
  • Now click on windows security
  • Press the Firewall & Network Protection
  • Now turn off the firewall. 

Note- If you are running any antivirus. Please disable them too. 

Enable the IMAP/Pop3 servers On Email- 

Some emails (Gmail, Comcast) have an option to enable or disable the pop 3 servers from webmail. So if these servers are disabled, Outlook won’t connect to Gmail or other email service providers.

So long as your email account is on the browser, go to the account settings and enable the IMAP servers. Once you enable the IMAP server, The outlook mail will start working fine on your device. 

Reconfigure the Outlook account – 

If you have tried all the instructions but Outlook is still not letting you send or receive the emails, Please remove the account. 

Now set up the account using the IMAP/ pop or exchange server. Once you have set up the account, you need to click on the ok button. 

Repair the application – 

Sometimes, Outlook shows a send & receive error because of the issue with the internal file. To repair that, you need to update the outlook application. 

  1. Go to the Outlook app.
  2. Click on the Files
  3. Now click on the accounts
  4. Press the office update option. 
  5. Click on the update now option. 

Reset the Outlook application – 

Outlook keeps saying send & receive an error if you have tried everything. You should reset the mail application. Now, set up the account again. 

  1. Go to the windows settings
  2. Click on the apps 
  3. Press the apps & features button. 
  4. Click on the three-dotted menu button next to the Microsoft office. 
  5. Now click on the Advanced settings
  6. Scroll down and click on the reset button. 
  7. Press the reset button. 

Finally, Reboot your computer and set up the account again. It will start working fine on your device. 

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